Note: The job is a remote job and is open to candidates in USA. TTEC is hiring a remote HealthCare Customer Service Representative to support customers with healthcare-related inquiries. The role involves responding to incoming communications and researching answers to resolve customer issues while following HIPAA privacy guidelines.

Responsibilities

• Answer incoming communications from customers
• Conduct research to provide answers for customers to resolve their issues

Skills

• 6 months or more of customer service experience
• Integrity to follow HIPAA guidelines on maintaining patient privacy (just as you would expect if it were your private information being shared)
• High school diploma or equivalent
• Computer experience

Benefits

• Working remotely
• Performance bonus opportunities
• A healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
• Supportive of your career and professional development
• Individualized webcam-enabled engagement and coaching
• 1000s of free courses to support your career growth

Company Overview