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[Remote] High Growth Enterprise Sales Engineer

Remote · Malaysia Full-time

Note: The job is a remote job and is open to candidates in USA. Sierra develops customer-facing AI agents for businesses. The High Growth Enterprise Sales Engineer partners with Sales to win and grow enterprise customers, leading technical pre-sales from discovery through tailored agent demos, architecture reviews, and customer-driven product feedback.

Responsibilities

  • Be the primary partner to your Sales counterparts helping to win deals and grow customers
  • Go from first discovery to a tailored, working agent in days, not weeks, across prospects and existing customers
  • Own the end-to-end technical pre-sales process by scoping customer use cases, articulating business value, designing and demoing Sierra’s incredible platform, leading technical and architecture reviews, and serving as the trusted technical expert throughout the sales cycle
  • Work directly with our Sales, Product and Agent Engineering teams to both drive our GTM function, as well as continuously improve our Agents through our customer-driven product development philosophy
  • Go deep on your industry, the patterns, and winning motions to scale your work

Skills

  • 3-4+ years experience in Sales Engineering, Solutions Engineering or customer-facing technical sales
  • Experience in leading the sales process with Enterprise customers with deal sizes ranging $200-$500k
  • Past experience in demo building, and presenting, and working with customers or clients in the GTM function
  • Experience in relationship-building with prospects, including executives and technical leaders
  • Ability to connect a prospect's specific business problems and Sierra's solutions and explain them to both a technical and non-technical audience
  • Ability to leverage AI tools efficiently as a regular part of your technical sales motion — discovery prep, solution design, demo and prototype building, technical proposals. Importantly, you own the accuracy of •anything• you put in front of a customer, whether or not AI helped you build it
  • A track record of handling a high number of deals concurrently without cutting quality, and comfortable switching between sub-industries and use cases
  • Bachelor's Degree or above
  • Equivalent professional experience
  • Bonus if in Computer Science or related field
  • Experience translating code, technical logic and user requirements to product and engineering requirements
  • Selling a technical AI product

Benefits

  • Flexible (unlimited) paid time off for full-time employees
  • Medical, dental, and vision benefits for you and your family for full-time employees
  • Life insurance and disability benefits for full-time employees
  • Retirement plan dependent on country of employment for full-time employees
  • Parental leave for full-time employees
  • Fertility and family building benefits through Carrot for full-time employees
  • Lunch, as well as delicious snacks and coffee to keep you energized, for full-time employees
  • Discretionary benefit stipend giving people the ability to spend where it matters most, for full-time employees
  • Free alphorn lessons for full-time employees
  • Eligible full-time employees can participate in Sierra's equity plans, subject to the terms of the applicable plans and policies
  • Commission

Company Overview

  • Sierra helps businesses to build and deploy AI agents that communicate with users across channels such as chat, voice, email, and messaging. It was founded in 2023, and is headquartered in San Francisco, California, USA, with a workforce of 1001-5000 employees. Its website is https://sierra.ai.
  • Company H1B Sponsorship

  • Sierra has a track record of offering H1B sponsorships, with 28 in 2026, 11 in 2025, 2 in 2024. Please note that this does not guarantee sponsorship for this specific role.
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