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[Remote] HR & Client Operations Specialist

Remote · Germany Full-time

Note: The job is a remote job and is open to candidates in USA. FuseGlobal is seeking an HR & Client Operations Specialist to coordinate employee onboarding and support employees throughout their engagements. The role also manages client communications, engagement changes and offboarding, records, and routine employee matters.

Responsibilities

  • Coordinate employment documents, background screening, and client onboarding requirements, ensuring employees are ready for their first day
  • Serve as a reliable employee contact, conducting regular check-ins and helping with questions about benefits, PTO, timekeeping, and company processes
  • Support engagement extensions, changes, and offboarding, with timely communication and accurate documentation
  • Coordinate with client contacts on onboarding, engagement updates, and employee matters; participate in local in-person meetings and employee visits, generally expected once per month, with additional visits depending on employee and client needs
  • Maintain confidential records, track outstanding actions, and document recurring procedures
  • Identify concerns early, resolve routine questions independently, and escalate matters requiring management attention

Skills

  • Relevant experience in HR coordination, employee services, staffing operations, or a similar professional role
  • Excellent communication and relationship-building skills, including discretion with sensitive matters
  • Strong organization, attention to detail, sound judgment, and dependable follow-through
  • Ability to work independently, manage competing priorities, and learn new systems
  • Proficiency with Microsoft 365 and AI-enabled productivity tools to document procedures and improve workflows responsibly
  • HR certification is a strong plus
  • SharePoint proficiency preferred
  • SAP Fieldglass experience a plus
  • Bachelor's degree preferred
  • HR certification is a strong plus

Benefits

  • Primarily remote work, with occasional local visits.
  • Full-time employees are eligible for FuseGlobal’s benefits package, which includes medical insurance, dental insurance, vision insurance, 401(k), and disability insurance.
  • Medical benefits, including a company contribution, are available to employees regularly working at least 30 hours per week.

Company Overview

  • FuseGlobal is a contingent staffing and consulting firm supporting leading CPG, manufacturing, and enterprise organizations across the United States. It was founded in 2000, and is headquartered in San Francisco, California, USA, with a workforce of 51-200 employees. Its website is http://www.fuseglobal.com/.
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