Note: The job is a remote job and is open to candidates in USA. Capitol Bridge, LLC is hiring an Instructional Designer and Training Lead to design and maintain learning materials for both IDRE lanes and coordinate training logistics and records. The role provides functional leadership to trainers and develops, administers, and improves training programs and learning assets.

Responsibilities

• Provide functional leadership, coaching, and development to the Eligibility and Arbitration Trainers, ensuring consistent training standards, effective delivery, and alignment with program priorities
• Design, develop, and implement employee learning and development programs, including e-learning, instructor-led, and virtual training solutions
• Partner with stakeholders and subject matter experts to identify learning needs, define objectives, and create engaging training content
• Translate approved workflows into role-based courses, job aids, knowledge checks, and practice activities
• Maintain document control, accessibility, version history, and publishing dates for learning assets
• Schedule sessions, manage enrollment and completion records, and support trainers during delivery
• Collect feedback and performance evidence to improve materials with Quality and lane SMEs
• Separate materials for employees and contractors where their instructions or terms differ
• Administer and support the LMS, including course deployment, testing, reporting, user enrollment, and tracking
• Coordinate virtual and live training logistics, evaluate training effectiveness, and support continuous improvement initiatives
• Create facilitator guides, job aids, workbooks, assessments, and knowledge transfer documentation

Skills

• Bachelor's degree required
• 2+ years of Learning & Development, instructional design, or LMS administration experience
• Experience designing and developing training programs and e-learning content
• Strong LMS administration experience
• Proficiency with authoring tools such as Articulate Storyline, Rise 360, Adobe Captivate, Canva, or similar platforms
• Master's degree preferred
• Portfolio showcasing instructional design or LMS-related work preferred

Benefits

• Medical, Dental, and Vision benefits available the first of the month after 30 days of employment
• Paid Holidays
• 401(k) with up to a 4% company match after six months of service
• Accrued Paid Time Off, up to three weeks per year
• Fun and professional work environment
• Strong leadership support to encourage career growth and fulfillment
• Fully remote

Company Overview