Note: The job is a remote job and is open to candidates in USA. Sentara Health is hiring an IT Specialty Analyst - Willow to support, optimize, maintain, and enhance Epic Willow applications, including Willow Inpatient and/or Willow Ambulatory systems. The role collaborates with pharmacy, clinical, operational, and IT teams to improve medication management workflows, support implementations and system changes, and ensure regulatory compliance and patient safety.

Responsibilities

• Responsible for the day-to-day support, optimization, maintenance, and enhancement of Epic Willow applications, including Willow Inpatient and/or Willow Ambulatory systems
• Collaborates with pharmacy leadership, clinicians, operational stakeholders, and IT teams to analyze workflows, implement system improvements, and support safe, efficient medication management processes
• Evaluates software releases, upgrades, and new functionality to optimize clinical and business outcomes while ensuring regulatory compliance and patient safety
• Performs workflow assessments, gathers functional requirements, develops testing plans, and supports implementation of system enhancements
• Provides application support, incident resolution, change management, and project coordination while serving as a subject matter expert for Epic Willow applications

Skills

• Bachelor's Degree in Information Systems, Healthcare Administration, Pharmacy, Clinical Discipline, or related field (Required)
• Experience may be considered in lieu of a Bachelor's Degree
• Epic Willow Inpatient and/or Epic Willow Ambulatory Certification (Required)
• Minimum of 3 years of relevant application support, clinical informatics, healthcare IT, or Epic experience with a Bachelor's Degree
• Minimum of 5 years of relevant experience in lieu of a Bachelor's Degree
• Experience supporting Epic Willow Inpatient and/or Willow Ambulatory applications in a healthcare environment
• Experience analyzing pharmacy workflows and translating business and clinical requirements into system solutions
• Experience with application testing, upgrades, change management, incident management, and system optimization
• Experience collaborating with cross-functional teams, pharmacists, providers, nursing staff, and operational leaders on application enhancements and implementations

Benefits

• Remote work for positions available as remote work, with employment limited to Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, West Virginia, Wisconsin, and Wyoming.
• Medical, dental, and vision plans
• Adoption, fertility and surrogacy reimbursement up to $10,000
• Paid time off and sick leave
• Paid parental and family caregiver leave
• Emergency backup care
• Long-term and short-term disability, and critical illness plans
• Life insurance
• 401(k)/403(b) with employer match
• Tuition assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student debt pay down – $10,000
• Pet insurance
• Legal Resources Plan
• Opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria are met

Company Overview

Company H1B Sponsorship