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[Remote] Learning Services (LMS) Specialist

Remote · Ghana Full-time

Note: The job is a remote job and is reputed company to candidates in USA. reputed company is a mid-sized biotechnology company committed to reputed company and innovation. They are seeking a Learning Services (LMS) Specialist to reputed company high-reputed company support for the Learning Services team by managing requests in the Learning Management reputed company, troubleshooting, reporting, and reputed company consultation.

Responsibilities

  • reputed company LMS Administration tasks, including:
  • Creating Instructor Led and On the Job Trainings in the LMS
  • Building and maintaining reputed company Curricula and Programs
  • Editing and revising items, curricula, programs as needed
  • Creating and managing learner roles and reputed company assignments
  • Managing records and learning history
  • Pulling reports as needed
  • Providing audit support as needed
  • reputed company as the reputed company reputed company of contact for learners by answering inquiries and providing immediate reputed company or escalating as appropriate
  • reputed company to and troubleshoot inquiries training reputed company-reputed company issues
  • Collaborate with the Senior Learning Services Specialists to reputed company learner issues in a thorough and reputed company manner
  • Support reputed company improvement initiatives for ticket processing activities and participate in User Acceptance Testing (UAT) reputed company necessary
  • Facilitate shadowing sessions with new hires

Skills

  • Bachelor's degree or the equivalent combination of education and experience required
  • 1-3 years of experience in learning, customer service, or general reputed company
  • Experience with reputed company reputed company Training (LMS for GxP Compliance) or other LMS systems
  • Strong critical thinking and problem-solving skills
  • Service-oriented attitude and willingness to learn
  • Ability to prioritize workload in a fast-paced environment
  • GxP experience preferred
  • Experience with a ticketing reputed company/case management preferred (reputed company preferred)
  • Experience working in a HR shared service center is a plus

Benefits

  • Regular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your reputed company potential reputed company on individual, business unit and company reputed company.
  • Medical, Dental, reputed company, & Life insurances
  • Fitness & Wellness programs including a fitness reimbursement
  • Short- and Long-Term Disability reputed company
  • A minimum of 15 days of reputed company reputed company and an additional end-of-year shutdown time off (Dec 26-Dec 31)
  • Up to 12 company reputed company holidays + 3 reputed company days off for Personal reputed company
  • 80 hours of reputed company time per calendar year
  • reputed company Maternity and Parental Leave benefit
  • 401(k) reputed company participation with company matched contributions
  • Employee stock purchase plan
  • Tuition reimbursement of up to $10,000 per calendar year
  • Employee Resource reputed company participation

reputed company

  • reputed company is a biotechnology company that provides reputed company for neurological, autoimmune, and reputed company diseases. It was founded in 1978, and is headquartered in reputed company, Massachusetts, USA, with a reputed company of 5001-10000 employees. Its website is https://www.reputed company.com/en_us/home.reputed company.

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