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[Remote] Manager, Analytics Platforms

Remote · Indonesia Full-time

Note: The job is a remote job and is open to candidates in USA. National Debt Relief is hiring a Manager, Analytics Platforms to own the architecture, governance, and enablement of a strategic marketing, analytics, or experimentation platform. The role partners with Engineering, Analytics, Product, Marketing, and Operations to integrate platforms, improve reliability and adoption, and manage vendor relationships.

Responsibilities

  • Own technical architecture and configuration standards for your assigned platform
  • Define configuration, integration, and maintenance standards across environments
  • Maintain governance documentation: implementation standards, naming conventions, data schemas, access controls, and operational best practices
  • Partner with Data Engineering, Analytics Engineering, and Product Engineering to integrate the platform into the broader data ecosystem
  • Build documentation, onboarding materials, and training so business teams can use the platform confidently and consistently
  • Monitor data quality, reliability, latency, coverage, and adoption; define and track health metrics for the platform
  • Serve as the internal subject matter expert for escalations and complex troubleshooting
  • Own the vendor relationship: renewals, licensing, feature evaluation, and SLAs
  • Identify opportunities to reduce technical debt and improve platform capabilities
  • Customer Data Platform — event taxonomy and customer data governance
  • Tag Management — tag architecture and deployment standards
  • Partner Attribution — attribution models and commission configuration
  • Experimentation & Feature Flags — experimentation frameworks and feature flag governance
  • Business Intelligence & Analytics (Sigma) — workspace governance, permissions framework, and Snowflake connectivity standards
  • Platform integrations, downstream data quality, security, and access management (applies across all categories)

Skills

  • Bachelor's degree in a relevant field (e.g., Data Analytics, Marketing, Computer Science, Information Systems) or equivalent practical experience
  • 6 years of professional experience in MarTech, analytics engineering, growth engineering, or platform management
  • Demonstrated experience owning or administering at least one enterprise-grade platform in a relevant category (Customer Data Platform, Tag Management, Experimentation & Feature Flags, Partner Attribution, or Business Intelligence & Analytics platforms such as Sigma)
  • Experience working in a cross-functional environment spanning Engineering, Analytics, Product, and Marketing stakeholders
  • Hands-on experience administering or governing an enterprise platform in one or more of the following categories: + Customer Data Platform (Segment, mParticle, RudderStack) + Tag Management (Google Tag Manager, Tealium, Adobe Launch) + Experimentation & Feature Flags (Statsig, LaunchDarkly, Optimizely) + Partner Attribution (PartnerStack, Impact, Everflow) + Business Intelligence & Analytics (Sigma, Looker, Tableau)
  • Solid understanding of data flow through modern data ecosystems — collection, instrumentation, transformation, warehousing, downstream consumption
  • Experience writing governance standards and implementation documentation
  • Track record of driving cross-functional adoption without direct authority
  • Strong troubleshooting instincts, with the judgment to balance technical depth against business impact
  • Comfortable owning ambiguous scope independently in a fast-paced environment
  • Computer competency and ability to work with a computer
  • Prioritize multiple tasks and projects simultaneously
  • Exceptional written and verbal communication skills
  • Take constructive feedback
  • Prior experience in a regulated industry (fintech, financial services, healthcare) is a plus but not required
  • Platform ownership experience in fintech, financial services, or high-growth tech
  • Familiarity with Snowflake, dbt, Sigma, Salesforce, or similar cloud data platforms
  • Experience with vendor contracts, licensing negotiations, or SLA management
  • Experience supporting platform migrations or large-scale architecture changes

Benefits

  • Generous Medical, Dental, and Vision Benefits
  • 401(k) with Company Match
  • Paid Holidays, Volunteer Time Off, Sick Days, and Vacation
  • 12 weeks Paid Parental Leave
  • Pre-tax Transit Benefits
  • No-Cost Life Insurance Benefits
  • Voluntary Benefits Options
  • ASPCA Pet Health Insurance Discount
  • Wellness Incentive Program
  • Employee mentorship and leadership programs
  • Remote work

Company Overview

  • National Debt Relief, a certified Great Place to Work®, was founded with the goal of helping an expanding number of consumers deal with overwhelming debt. It was founded in 2009, and is headquartered in New York, New York, USA, with a workforce of 1001-5000 employees. Its website is http://www.nationaldebtrelief.com.
  • Company H1B Sponsorship

  • National Debt Relief, LLC has a track record of offering H1B sponsorships, with 1 in 2026, 3 in 2025, 1 in 2024, 1 in 2023, 4 in 2022, 1 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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