All roles

Open role

[Remote] Operations Coordinator

Remote · Portugal Full-time

Note: The job is a remote job and is open to candidates in USA. USI Insurance Services is an insurance brokerage and consulting firm providing retirement plan consulting and benefits administration services. The Operations Coordinator will support the Investment Advisory Department by handling administrative and operational tasks, assisting with client onboarding and retention, coordinating client reviews and documentation, and supporting compliance, billing, trading, and sales activities.

Responsibilities

  • Produce quarterly investment reviews for Defined Contribution (DC) and Defined Benefit (DB) clients
  • Schedule and participate in investment review meetings for clients with Investment Consultants. Document, execute and confirm investment committee decisions. Includes fund changes, plan provision changes, and employee education meetings
  • Assist with establishment of new client relationships. Deliver service agreements and new account applications. Complete conversion of assigned new business. Schedule transition meetings, conference calls and follow-up meetings
  • Act as the liaison between the service provider and client. Execute the deliverables outlined in the Annual Client Service Calendar
  • Complete monthly participant updates
  • Assist administrative team in completing Advisory Billing
  • Process and record mutual fund trading
  • Maintain complete and accurate list of clients. Includes contact information for all DC and DB clients
  • Coordinate new business paperwork. Includes advisory contracts, trust, and brokerage documentation
  • Assist leadership with compliance documents and registration updates
  • Complete Annual Disclosure mailing and maintain accurate records
  • Review Defined Benefit client accounts weekly for contributions and cash positions
  • File hardcopy and computer documents appropriately. Includes filing of monthly/quarterly client statements
  • Provide sales support as needed

Skills

  • Associates degree or equivalent work experience in retirement or brokerage industry
  • Detail oriented
  • Strong organizational skills and ability to multi-task
  • Strong client management and presentation skills
  • Working knowledge of Microsoft Office suite, including Excel, Power Point, and Word
  • Ability to work independently and with a team in a fast-paced environment
  • Strong oral, written and interpersonal communication skills
  • Bachelor's degree preferred
  • Experience with investment related software preferred

Benefits

  • Potential compensation incentives
  • Summit Awards program rewarding excellence
  • Award-winning wellness program
  • College scholarships for associates' children
  • Financial help in times of need
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • 401(k)
  • Flexible spending accounts
  • Health savings accounts
  • Short- and long-term disability benefits
  • Life insurance
  • Other unique employer-sponsored and voluntary programs
  • Generous paid time off policy
  • Paid family leave benefit
  • Paid holiday time
  • Curated education and training resources through the I'm With U diversity and inclusion program
  • Employee support programs

Company Overview

  • USI Insurance Services delivers insurance brokerage and risk management consulting services for businesses and individuals. It was founded in 1994, and is headquartered in Valhalla, New York, USA, with a workforce of 10001+ employees. Its website is https://www.usi.com.
  • Company H1B Sponsorship

  • USI Insurance Services has a track record of offering H1B sponsorships, with 2 in 2026, 2 in 2025, 3 in 2023. Please note that this does not guarantee sponsorship for this specific role.
  • More open positions

    [Remote] Assistant Account Executive, Market Access Marketing

    Work from home Full-time role

    [Remote] Senior Full Stack Engineer, AI Platform & Agents (US/Canada Hybrid/Remote)

    Work from home Full-time role

    [Remote] Consultant

    Work from home Full-time role

    [Remote] Senior Sales Enablement Strategist

    Work from home Full-time role

    [Remote] Director, Business Development - USG

    Work from home Full-time role

    Performance Load Test Architect / Lead

    Work from home Full-time role

    Collections Specialist

    Work from home Full-time role

    [Remote] Sr Backend Developer

    Work from home Full-time role

    Dynamic Remote Customer Service Representative – Client Success & Account Management Specialist – Elevate Customer Experience at brighthush

    Work from home Full-time role

    Talent & Learning - Workday Consultant

    Work from home Full-time role

    [Remote] Prompt Engineer / AI Product Builder

    Work from home Full-time role

    Snowflake Engineer / Architect

    Work from home Full-time role

    Project Administrator I (MEP)

    Work from home Full-time role

    Principal Product Manager, Data & AI

    Work from home Full-time role

    Business Continuity, Incident Management & Internal Audit Manager

    Work from home Full-time role

    Legal Assistant (Virtual)

    Work from home Full-time role

    Dynamic Remote Data Entry Specialist – Entry Level, Precision Focused, No Experience Needed – Join brighthush's Global Logistics Innovation Team

    Work from home Full-time role

    Paid Product Tester

    Work from home Full-time role

    Paid Media Specialist

    Work from home Full-time role

    Regional Director, Safety Adminstration (East Region)

    Work from home Full-time role

    Online Paid Study Contributor - Remote, Flexible Sessions (Up to $750/Week)

    Work from home Full-time role