Job Title: Remote STARs Pharmacy Technician Pay: $18.00 - $20.00/hour Contract: ASAP – December 31, 2026

Job Description

Optum is expanding its STARs Pharmacy Technician team for a Q4 quality improvement initiative. This fully remote opportunity supports Medicare members by helping close medication adherence gaps, coordinating outreach efforts, and assisting pharmacists in improving quality outcomes before year-end. As a STARs Pharmacy Technician, you'll work closely with pharmacists to review medication adherence opportunities, conduct outbound member outreach, document interactions, and help ensure members receive the support they need. This is a fast-paced, metrics-driven role with an opportunity to make a meaningful impact on patient care. Schedule 100% Remote Monday - Friday 40 hours/week Day shift Equipment provided

Responsibilities

Conduct outbound calls to Medicare members regarding medication adherence and quality initiatives. Assist pharmacists with medication-related outreach and documentation. Review member information and identify opportunities to close care gaps. Accurately document all member interactions in multiple computer systems. Educate members on medication refill reminders and available pharmacy resources. Meet daily productivity and quality expectations. Maintain HIPAA compliance and confidentiality.

Required Qualifications

Active Pharmacy Technician certification and registration, as required by your state. Minimum of 1 year of Pharmacy Technician experience. Retail, mail order, specialty, managed care, or call center pharmacy experience. Strong verbal communication skills. Ability to multitask while speaking with members and documenting in multiple systems. Comfortable working in a productivity-driven environment. High School Diploma or GED.

Preferred Qualifications

Medicare STARs, HEDIS, or medication adherence experience. Pharmacy call center experience. Experience with Medication Therapy Management (MTM) support. Bilingual in Spanish, Mandarin, Cantonese, Korean, Russian, or Vietnamese. Strong Microsoft Office skills. Excellent customer service and communication skills. Remote Work Requirements Dedicated private workspace free from distractions. Hard-wired high-speed internet connection. Ability to maintain HIPAA compliance while working remotely. Why Join This Opportunity? $18.00 - $20.00/hour 100% Remote Equipment provided Support a nationally recognized healthcare organization Help improve Medicare patient outcomes Contract runs ASAP through December 31, 2026 Strong opportunity to gain managed care and quality improvement experience Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and Ordinances