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[Remote] Presales Solutions Engineer - Email Security

Remote · Japan Full-time

Note: The job is a remote job and is open to candidates in USA. SHI International Corp. is hiring a customer-facing Pre-Sales Cybersecurity Solutions Engineer focused on email security. The role provides consultative technical support, designs and presents cybersecurity solutions aligned with customer needs, and supports internal sales teams through discovery, demonstrations, proofs of concept, and delivery handoffs.

Responsibilities

  • Lead technical discovery sessions to understand customer business goals, security challenges, and technology environments
  • Assess customer security architectures and identify gaps, risks, and opportunities for improvement
  • Demonstrates expertise in email security environments (e.g., SEG, API-based protection, phishing defense, and data protection) and develops high-level architectures, solution proposals, and supporting technical documentation
  • Design and recommend scalable cybersecurity solutions aligned to customer requirements and best practices
  • Present security solutions, value propositions, and competitive differentiation to both technical and executive audiences
  • Support product demonstrations, whiteboard sessions, and technical briefings
  • Collaborate with technology partners and vendors to validate and refine proposed solutions
  • Assist with pre-sales proof-of-concept (PoC) efforts to validate technical fitness and business value
  • Provide technical enablement and security-focused training to internal sales teams
  • Ensure a smooth handoff to post-sales delivery teams following opportunity closure

Skills

  • Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium
  • Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution
  • Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others
  • Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained
  • Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods
  • Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management
  • Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions
  • Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion
  • Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency
  • Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results
  • Experience and understanding of security frameworks such as NIST, HITRUST, CIS, Etc. - Intermediate
  • Strong email security technologies knowledge, including but not limited to phishing and business email compromise (BEC) protection, secure email gateways (SEG), API-based email security solutions, data loss prevention (DLP), and advanced threat protection. - Intermediate
  • Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
  • Expertise in email security solutions, including Proofpoint, Mimecast, Abnormal, and other industry-leading vendors, with exposure to broader data security platforms
  • 3+ years of experience in cybersecurity, pre-sales engineering, or solutions architecture
  • Broad understanding of email and data security environments across cloud, on-premises, and hybrid architectures
  • Strong knowledge of cybersecurity domains such as identity, network security, endpoint protection, data protection, and security operations
  • Familiarity with security frameworks and standards (e.g., NIST, CIS, HITRUST)
  • Experience supporting sales teams in a VAR, systems integrator, or technology provider environment
  • Strong presentation skills, including the ability to deliver live or virtual demonstrations
  • Excellent written and verbal communication skills
  • High attention to detail, organization, and follow-up
  • Initiative to research, learn, and resolve problems with a positive, collaborative mindset
  • Exceptional relationship-building skills and passion for technology
  • Strong documentation skills, including system and network diagrams and customer-facing presentations
  • CISSP, CCSP, CISM, SSCP
  • Relevant Industrial or Relevant OEM Cyber Security Technical or Professional certifications
  • Relevant vendor or OEM cybersecurity technical or professional certifications

Benefits

  • Continuous professional growth and leadership opportunities.
  • Health, wellness, and financial benefits to offer peace of mind to you and your family.
  • World-class facilities and the technology you need to thrive – in our offices or yours.
  • Remote position; required to reside in the Midwest region of the US.
  • Benefits may include medical, vision, dental, 401K, and flexible spending.

Company Overview

  • Think of SHI as your personal technology concierge. It was founded in 1989, and is headquartered in Somerset, New Jersey, USA, with a workforce of 5001-10000 employees. Its website is http://www.shi.com.
  • Company H1B Sponsorship

  • SHI International Corp. has a track record of offering H1B sponsorships, with 1 in 2026. Please note that this does not guarantee sponsorship for this specific role.
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