Note: The job is a remote job and is open to candidates in USA. Zillow is hiring a Principal Strategic GTM Program Manager to lead high-impact, cross-functional programs supporting its Agent Sales organization. The role shapes program strategy, governance, and execution, partnering with Sales leaders and other teams to deliver complex initiatives and advance business outcomes.

Responsibilities

• Own high priority cross-functional programs end to end inside a direct B2B sales org, from diagnosing what is broken through building the framework and driving the outcome, without waiting for structure to be handed to you
• Partner directly with Sales leaders as your primary day to day stakeholders to diagnose business performance problems, define the path forward, and drive GTM strategy and execution
• Establish and lead program governance including cadence, decision forums, risk and issue management, and change control, enabling timely trade-offs and data-driven decisions with senior leaders and cross-functional stakeholders
• Anticipate and resolve cross-team risks, constraints, and escalations using structured analysis and scenario planning to recommend path-forward options and maintain delivery predictability
• Build and maintain transparent program communications including executive-ready updates, status reports, and visualizations that highlight progress, risks, and business impact for diverse audiences
• Champion continuous improvement by standardizing program management practices, tools, and templates; coach other program and project managers in best practices to elevate execution quality across the organization
• Use quantitative and qualitative insights to evaluate program outcomes against objectives, identify optimization opportunities, and inform future strategy, backlog, and investment decisions

Skills

• 10+ years of progressive experience leading complex cross-functional GTM programs, with at least 4 years embedded inside a direct B2B sales organization partnering with VP of Sales, sales directors, or CRO level leaders as primary day to day stakeholders
• Your primary day to day stakeholders have been VP of Sales, sales directors, or CRO level leaders
• Background in enterprise SaaS, digital advertising, marketplace, or technology companies with a direct B2B sales motion
• Demonstrated success owning end-to-end delivery for multi-stakeholder initiatives such as platform, data, or enterprise process transformations, including roadmap integration, dependency management, and benefits realization
• Proven experience influencing and partnering with senior leaders and diverse functional teams to align priorities, resolve conflicts, and drive decisions in ambiguous, fast-changing environments
• Experience implementing or improving program management practices such as governance models, portfolio reporting, or standardized tooling to increase efficiency, transparency, and scalability; comfortable pulling and interpreting data directly to pressure-test recommendations and drive decisions

Benefits

• This role is also eligible for equity awards based on factors such as experience, performance and location. Actual amounts will vary depending on experience, performance and location.
• Through Cloud HQ, most employees have the flexibility to work from wherever they’re most productive. Remote employees do not have a permanent corporate office workplace and work from a physical location of their choice, which must be identified to the Company; U.S. employees may live in any of the 50 United States, with limited exceptions.

Company Overview

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