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[Remote] Principal Technical Marketing Engineer

Remote · Vietnam Full-time

Note: The job is a remote job and is open to candidates in USA. Zscaler is seeking a Principal Technical Marketing Engineer to support adoption of its Zero Trust Branch and Zscaler Digital Experience solutions. The role drives technical validation, customer enablement, and field readiness through hands-on evaluations, troubleshooting, technical collateral, and training.

Responsibilities

  • Own hands-on technical POVs, architectural demos, and pilot evaluations for enterprise prospects and customers to validate capabilities and accelerate deal closure
  • Design, deploy, and maintain resilient physical and virtual networking lab topologies
  • Serve as the primary technical troubleshooting bridge and escalation path between field teams and core engineering
  • Author production-ready technical collateral, including step-by-step deployment runbooks, reference architectures, and competitive test plans
  • Deliver high-impact field enablement sessions, hands-on training workshops, and webinars for SEs, professional services, and partner architects

Skills

  • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
  • Proven track record of leading hands-on customer Proof of Value (POV) pilots and executive architectural evaluations
  • 10+ years of hands-on experience in technical marketing, product management, or solutions architecture
  • Deep proficiency in building and maintaining multi-vendor physical and virtual network lab topologies
  • Advanced packet analysis and troubleshooting expertise using Wireshark, tcpdump, and traffic generation tools to diagnose routing anomalies, latency/jitter, MTU issues, and NAT/firewall traversal
  • Demonstrated curiosity and active exploration of AI tools, with a proven history of integrating new technologies to enhance daily workflows and augment problem-solving
  • Hands-on experience with cloud network frameworks, such as AWS Transit Gateways/VPCs, GCP Cloud Routers, or Azure Virtual WAN, to connect distributed branches to cloud environments
  • Prior experience with network observability and monitoring solutions

Benefits

  • Various health plans
  • Time off plans for vacation and sick time
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks

Company Overview

  • Zscaler is a global cloud-based information security company that enables secure digital transformation for mobile and cloud. It was founded in 2008, and is headquartered in San Jose, California, USA, with a workforce of 5001-10000 employees. Its website is https://www.zscaler.com.
  • Company H1B Sponsorship

  • Zscaler has a track record of offering H1B sponsorships, with 128 in 2026, 164 in 2025, 220 in 2024, 108 in 2023, 144 in 2022, 82 in 2021, 51 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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