Note: The job is a remote job and is open to candidates in USA. Ciena is hiring a Product Line Manager to shape software innovation across SDN controller platforms and optical networking. The role drives product strategy and roadmap execution, translates customer and market needs into product requirements, and partners across teams to deliver releases and support market adoption.

Responsibilities

• Drive product strategy and roadmap execution for SDN controller platform applications focused on network planning, operations, and optimization
• Translate customer requirements, market insights, and technology trends into prioritized product requirements
• Lead initiatives across Artificial Intelligence for IT Operations (AIOps) and Network Digital Twin technologies to improve operational efficiency and accuracy
• Partner with R&D, Hardware, Navigator development, sales, and support teams to deliver software releases
• Enable go-to-market execution through customer engagement, sales training, and technical presentations
• Represent the product line at industry events while monitoring competitive dynamics and emerging trends
• Utilize product performance metrics and customer feedback to refine product features and user experience

Skills

• Bachelor's degree or higher in Computer Science, Electrical Engineering, Telecommunications, or a related field
• 5+ years of experience in product management or technical roles within the networking industry
• Expertise in IP and optical transport technologies and network planning processes
• Experience leading telecommunications software applications from concept through market adoption
• Background in Artificial Intelligence for IT Operations (AIOps), network design, and optimization
• Application of agile software development methodologies in collaboration with software development teams
• Excellent communication skills with the ability to influence and align stakeholders across functions
• Experience supporting pre-Sales and Services workflows in a global service provider environment
• Ability to leverage AI agents to augment product line management activities, including competitive analysis, requirements drafting, prioritization, and stakeholder communications
• Familiarity with Network Digital Twin concepts and implementations
• Experience growing product adoption and market share through data-driven decision making
• Prior experience delivering technical workshops or executive-level presentations
• Exposure to large-scale, multi-vendor network environments

Benefits

• Non-Sales employees may be eligible for a discretionary incentive bonus.
• Sales employees may be eligible for a sales commission.
• Medical, dental, and vision plans.
• Participation in 401(K) (USA) & DCPP (Canada) with company matching.
• Employee Stock Purchase Program (ESPP).
• Employee Assistance Program (EAP).
• Company-paid holidays.
• Paid sick leave.
• Vacation time.
• Paid Family Leave and other leaves of absence, in accordance with applicable laws.

Company Overview

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