Note: The job is a remote job and is open to candidates in USA. Agilent Technologies is hiring a Product Manager for CDS software offerings. The role defines product strategy and manages the roadmap, commercialization, and lifecycle of software maintenance, upgrade, entitlement, and support offerings across the OpenLab CDS portfolio, working cross-functionally to improve customer success, adoption, and recurring revenue.

Responsibilities

• Define and manage the strategy, roadmap, and lifecycle for Software Maintenance Agreements (SMA) and assigned CDS add-on products
• Understand customer and field needs and translate insights into offerings that improve upgrades, support, lifecycle management, and product adoption
• Partner with R&D, Marketing, Sales, Services, Support, Licensing, and IT teams to define requirements, prioritize investments, and deliver business outcomes
• Develop business cases, pricing, packaging, and go-to-market strategies that drive recurring revenue, renewal rates, and customer retention
• Guide software lifecycle policies, upgrade programs, migration strategies, and customer transition plans across the CDS portfolio
• Support product launches, sales enablement, training, communications, and performance measurement to ensure successful adoption and execution

Skills

• Bachelor's, Master's, or equivalent qualification with 8+ years of relevant experience
• Proven product management experience across the product lifecycle
• Experience with software products, maintenance agreements, licensing, subscriptions, SaaS, or recurring revenue business models
• Strong business acumen with experience in commercialization, pricing, business case development, and go-to-market planning
• Excellent communication, stakeholder management, and cross-functional leadership skills
• Experience working with global teams and managing competing priorities
• Knowledge of laboratory informatics, chromatography data systems (CDS), software licensing, or regulated laboratory environments is highly desirable
• Experience with AI and application of AI in Laboratory software environment is highly desirable

Benefits

• Option to work remotely

Company Overview

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