Open role
[Remote] Product Manager Principal, Technical
Note: The job is a remote job and is open to candidates in USA. FIS is hiring a Principal Technical Product Manager to lead product direction for enterprise orchestration capabilities that support long-running banking processes. The role defines strategy, requirements, and priorities from discovery through launch and adoption, partnering with engineering, banking operations, risk, and compliance teams to build reliable, reusable workflows.
Responsibilities
- Set the product strategy and roadmap for enterprise orchestration, including reusable workflow steps, connectors and templates
- Work with clients and internal partners to map banking journeys, identify controls and recovery needs, and define reusable product capabilities
- Define product contracts, acceptance criteria and workflow behavior for retries, timeouts, versioning, auditability and safe recovery
- Use product data, telemetry and customer feedback to measure adoption, reliability, delivery speed and business impact
- Partner with engineering while maintaining clear ownership of product outcomes, priorities and scope
Skills
- Experience owning a technical product or platform from strategy through launch, adoption and ongoing improvement
- Hands-on knowledge of workflow, orchestration, business process management or durable-execution products, including how workflows behave during failures and restarts
- Knowledge of banking operations such as settlement, customer onboarding, payment operations, approvals or exception handling
- Strong understanding of application programming interfaces, event-driven and distributed systems, data and state models, security, reliability and observability
- Ability to turn complex technical and business requirements into clear decisions, product requirements and acceptance criteria
- Experience with workflow authoring tools, versioned definitions, connectors, credential management, REST, Kafka or secure file transfer
- Experience making low-code or no-code tools useful for business product owners
- Software engineering experience building and operating production systems
Benefits
- Internal career growth opportunities
- Opportunities to innovate in fintech
- Inclusive and diverse team atmosphere
- Professional and personal development
- Resources to contribute to your community
Company Overview
Company H1B Sponsorship