Note: The job is a remote job and is open to candidates in USA. HireTalent is recruiting for a Project Manager, Partner Operations role supporting a leading digital platform. The role drives business verification and partner onboarding, manages verification inquiries and escalations, and coordinates with cross-functional teams while tracking a high-volume request queue.

Responsibilities

• Drive business verification completion by following up with stuck and dropped-off accounts and resolving blockers
• Manage verification inquiries regarding eligibility, documentation, and next steps; escalate exceptions appropriately
• Support onboarding of verified businesses onto platform products including creator and commerce tools
• Coordinate with Product, Business Development, Engineering, and Operations teams
• Maintain accurate tracking of a high-volume request queue using spreadsheets, CRM, and support tooling

Skills

• Experience in partner operations, customer success, onboarding, or account management
• Proven ability to manage high-volume requests and follow-ups
• Strong written and verbal communication skills
• Proficiency with spreadsheets and CRM/support tools
• Business verification, trust & safety operations, or identity verification workflow experience
• Experience onboarding businesses or publishers to digital platforms
• Cross-functional project coordination experience
• Familiarity with Reddit platform products

Benefits

• Remote, US

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