Open role
[Remote] Regional Manager of Operations
Note: The job is a remote job and is open to candidates in USA. MB2 Dental is hiring a Regional Manager of Operations to support the operational and financial success of affiliated dental practices across an assigned territory. The role partners with doctor owners and office leaders to improve performance, develop teams, enhance patient experience, and support practice growth.
Responsibilities
- Provide operational oversight and support for multiple affiliated dental practices within an assigned territory
- Partner with doctor owners and office leaders to drive practice performance and achieve operational goals
- Monitor key performance indicators including production, collections, accounts receivable, and profitability
- Develop and implement action plans to improve operational efficiency, patient experience, and financial performance
- Coach, mentor, and develop office leadership teams while promoting accountability and engagement
- Partner with Human Resources and Talent Acquisition on recruiting, onboarding, and retention initiatives
- Support billing, collections, and revenue cycle processes across assigned practices
- Serve as a liaison between affiliated offices and corporate support departments
- Travel regularly to practices to provide leadership, training, and operational guidance
- Lead special projects and operational initiatives as assigned
Skills
- 5+ years of multi-site or multi-practice management experience required
- Experience managing financial performance, accounts receivable, billing, and operational metrics
- Proven ability to coach, mentor, and develop high-performing teams
- Strong analytical, organizational, and problem-solving skills
- Excellent verbal and written communication skills
- Healthcare or dental operations experience strongly preferred
- Bilingual skills are preferred but not required
Benefits
- Remote position that requires travel throughout New York; overnight travel may be required based on business needs.
- Comprehensive medical, dental, and vision benefits
- 401(k) with company match
- Paid time off and paid holidays
- Professional development and career growth opportunities
Company Overview