Note: The job is a remote job and is open to candidates in USA. Summit Federal Services, LLC is hiring a Business Analyst to support DCSA by analyzing business processes, gathering requirements, and documenting improvements to operational efficiency. The role works with stakeholders on workflows and supports IT modernization initiatives.

Responsibilities

• Gather, analyze, and document business and functional requirements
• Develop process documentation, training materials, workflows, and procedural guides
• Support DoD software development projects and programs
• Conduct business process analysis and identify improvement opportunities
• Manage Six Sigma projects using DMAIC methodology
• Create metrics, templates, and tools for process improvement
• Utilize ServiceNow for business process tracking and reporting

Skills

• Bachelor's degree (or higher) in a relevant field
• 5+ years in business analysis and requirements gathering
• 5 years writing and editing process documentation
• 5 years working with DoD programs and software development projects
• 5 years experience with Six Sigma projects min Green Belt
• 1–2 years experience with ServiceNow
• Strong analytical, documentation, and communication skills
• Secret security clearance

Benefits

• Remote work

Company Overview