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[Remote] Senior Generative AI Engineer

Remote · Portugal Full-time

Note: The job is a remote job and is open to candidates in USA. MCI is hiring a Senior Generative AI Engineer to lead the design, development, and deployment of enterprise-scale AI solutions. The role provides technical leadership and mentorship while partnering with stakeholders on AI strategy, governance, and responsible implementation.

Responsibilities

  • Lead the design and implementation of enterprise-scale Generative AI solutions
  • Architect scalable and secure AI platforms and services
  • Design AI solutions aligned with business and technical objectives
  • Establish development standards and engineering best practices
  • Provide technical leadership across AI initiatives
  • Build and optimize advanced AI-powered applications
  • Develop solutions utilizing LLMs and foundation models
  • Design prompt engineering frameworks and optimization strategies
  • Improve model outputs, accuracy, and user experiences
  • Support deployment and lifecycle management of AI applications
  • Partner with business and technology leaders to deliver impactful AI solutions
  • Translate business requirements into technical architectures
  • Support AI strategy development and roadmap planning
  • Provide technical guidance to product and executive stakeholders
  • Assist with AI opportunity assessment and prioritization
  • Ensure AI solutions are secure, compliant, and responsibly deployed
  • Implement governance and monitoring controls
  • Support AI security and compliance initiatives
  • Assess risks associated with AI systems and deployments
  • Promote responsible AI development practices
  • Support the growth of engineering teams and drive continuous innovation
  • Mentor junior engineers and AI practitioners
  • Evaluate emerging AI technologies and frameworks
  • Lead proof-of-concept and experimentation initiatives
  • Contribute to organizational AI capability development

Skills

  • Bachelor's Degree in Computer Science, Software Engineering, Data Science, Artificial Intelligence, or a related field
  • Minimum 5 years of software engineering experience
  • Minimum 3 years of hands-on experience developing Generative AI solutions
  • Extensive experience working with Large Language Models and foundation models
  • Advanced proficiency in Python and modern AI development frameworks
  • Experience designing, developing, and deploying enterprise-scale AI solutions
  • Strong understanding of prompt engineering, model evaluation, and optimization techniques
  • Experience integrating AI capabilities into complex business systems
  • Knowledge of cloud platforms, distributed systems, and scalable architectures
  • Experience mentoring engineers and leading technical initiatives
  • Strong stakeholder management and communication skills
  • Demonstrated ability to drive innovation and deliver business-focused AI solutions
  • Must be authorized to work in the country where the job is based
  • Experience with OpenAI, Anthropic, Gemini, Claude, or equivalent AI platforms
  • Experience with LangChain, LangGraph, or LlamaIndex
  • Knowledge of Retrieval-Augmented Generation architectures
  • Experience with MLOps and AI lifecycle management
  • Cloud certifications in AWS, Azure, or GCP
  • Experience leading AI transformation initiatives
  • Knowledge of AI governance, ethics, and compliance frameworks
  • Master's Degree in AI, Computer Science, or related discipline

Company Overview

  • Leading America based business process outsourcing (BPO) provider specializing in customer service, inside sales and back-office. It was founded in 2003, and is headquartered in Iowa City, Iowa, USA, with a workforce of 501-1000 employees. Its website is https://www.massmarkets.com/.
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