Note: The job is a remote job and is open to candidates in USA. Gallagher is hiring a Medicare Sales Representative to help individuals understand insurance options and complete enrollment. The role focuses on acquiring clients, handling sales and service inquiries, and guiding customers through Medicare-related decisions and applications.

Responsibilities

• Responsible for the acquisition of new client sales, through the leads generated by potential client responses to promotional materials, web-based marketing, and telephonic campaigns
• Handles customer service/sales inquiries via telephone (inbound and outbound), email, and digital channels
• Maintains all departmental metrics such as: timely inquiry resolution, call quality/compliance, call documentation, etc
• Educates clients on available insurance products and services
• Ensures clients are informed of relevant legislative and regulatory issues, and their associated impact
• Facilitates the enrollment process for new individual sales and renewing customers
• Provides guidance to potential clients on the utilization of MedicareBySavoy.com
• Ensures applications are complete, filed timely, and meet all regulatory requirements
• Represents the company in a professional and courteous manner at all times
• Participates in ongoing sales training to enhance skills and to keep abreast of changes
• Takes direction from Contact Center leadership team, and collaborates effectively with team members
• Maintains all applicable certifications and licensing needed to participate in Commercial and Medicare sales
• Other assignments or responsibilities as assigned

Skills

• Active Health & Life Insurance License and AHIP Certification
• 2+ years of customer service and/or sales experience
• Strong communication and relationship-building skills
• Ability to multitask in a high-volume contact center environment
• Strong computer and Microsoft Office skills
• Excellent organization and attention to detail
• Problem-solving mindset with the ability to work independently
• Commitment to customer service excellence and integrity

Benefits

• Fully remote role
• Comprehensive benefits programs designed to support your well-being
• Career development opportunities and ongoing learning
• A collaborative, people-first culture with accessible leadership
• The opportunity to do meaningful work with global reach and local impact

Company Overview

Company H1B Sponsorship