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[Remote] Revenue Operations Manager

Remote · Singapore Full-time

Note: The job is a remote job and is open to candidates in USA. Hologram is hiring a Revenue Operations Manager to own and improve the systems, integrations, deal processes, commissions, and analytics supporting its revenue operations. The role sets the RevOps roadmap and builds automation and reporting in partnership with Sales, Marketing, Finance, and engineering.

Responsibilities

  • Set the RevOps roadmap for Sales and Finance leadership: what to build, automate, and sunset, with a business case behind each proposal
  • Own Salesforce administration, from the data model through releases, and build the validation rules and automated checks that keep the org clean as it scales
  • Own the GTM tool stack beyond Salesforce, integrations included
  • Own the integrations and automated data feeds between Salesforce, billing, and finance, and the accuracy of the revenue data moving across them
  • Design and maintain lead routing and the BDR-to-AE hand-off, from assignment logic through SLAs, including rules of engagement
  • Run the deal desk: validate order forms, enforce discount and approval rules, route approvals through to Finance sign-off, and keep reps clear on how to handle non-standard deals
  • Build and automate the path from quote to contract to onboarding to renewal, including new-customer billing setup
  • Build the renewals automation that surfaces the right accounts at the right time
  • Own the monthly and annual commissions cycles: calculation, attainment reconciliation, Salesforce upload, payout logic, quota models, accelerators, and plan documentation with Sales and Finance
  • Build the self-serve dashboards the sales org runs on day to day
  • Build deal analytics that inform leadership decisions on pricing, discounting, and deal process

Skills

  • 5+ years in Revenue Operations, Sales Operations, or GTM systems at a B2B company
  • Experience owning Salesforce administration end-to-end, from data model to release management
  • Experience designing and building a cross-functional GTM process end-to-end, including the automation it runs on
  • Hands-on experience integrating CRM with billing and finance systems, and owning the accuracy of the data across them
  • Experience building self-serve reporting that a sales org used day-to-day
  • Experience running deal desk for a sales team: discount enforcement, order form validation, approvals
  • Experience administering commissions, from the monthly cycle through annual plan changes
  • Demonstrated experience building AI models and agents that do real, operational work, with judgment about their limits. Be able to show us what you built
  • Startup or high-growth experience where you built the process rather than inherited it
  • Familiar with Sigma or another BI tool
  • Hands-on with Zapier or similar orchestration tooling
  • Has stood up a CPQ or quoting tool
  • IoT connectivity, telecom, or another usage-based business

Benefits

  • Equity at hire
  • Flexible health coverage (up to 100% employee, 95% dependents)
  • Unlimited PTO with 2 weeks mandatory
  • Monthly mental health days
  • 14 weeks paid parental leave
  • Remote-first team
  • $1,000 hiring bonus
  • $250/month WFH Stipend (taxable) to help support your home office, productivity, professional development, or coworking expenses
  • Life and disability insurance fully covered
  • 401(k) plan (no match)
  • Access to our Professional Development Fund after one year

Company Overview

  • Hologram empowers innovators to build the future. It was founded in 2013, and is headquartered in Chicago, Illinois, USA, with a workforce of 51-200 employees. Its website is https://hologram.io/.
  • Company H1B Sponsorship

  • Hologram Inc. has a track record of offering H1B sponsorships, with 5 in 2022, 3 in 2021. Please note that this does not guarantee sponsorship for this specific role.
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