Note: The job is a remote job and is open to candidates in USA. Baker Tilly US, LLP hires a Sage 100 Contractor Senior Consultant to help clients implement and adopt software solutions. The role delivers client-facing technical support, project coordination, training, and ongoing service to improve customer satisfaction.

Responsibilities

• Provide prompt, concise, and friendly communications providing high quality service
• Utilize time management skills with ability to manage priorities independently and successfully multi-task across projects, customers, and internal activities
• Advocate for clients, team members, and the product
• Work effectively independently and collaboratively in a team environment
• Monitor and respond to customer technical issues
• Clearly articulate system functionality through written and oral communication methods
• Coordinate internal and client project team meetings
• Schedule & perform year-end upgrades to client environments
• Have the Ability to: 1) speak to basic concepts of debits/credits 2) easily identify outliers in reviewing financial data 3) support clients with sub-ledger reconciliation process 4) perform gap analysis between system functionality and client requirements including recommendation of alternative applications to achieve similar goals when necessary 5) conduct training for customer end-users at all levels of the customers organization and relate system functionality to customer business requirement
• Advanced proficiency with Excel (pivot tables, vlookups, macros, etc.) for efficient data mapping, integration, and migration of customer data
• Utilize and regularly contribute to team knowledge repository for best practices and lessons learned in form of knowledge base article
• Any additional assignments as requested by management

Skills

• A Bachelor's Degree in Accounting (preferred), Business, or MIS (with a foundational understanding of accounting concepts)
• Deep knowledge of the construction industry, including micro-verticals, operational/reporting requirements, and terminology
• Knowledge of construction-specific payroll requirements
• At least 3 years of experience in one or more of the following:
• Consulting and implementing Sage 100 Contractor, Sage Paperless Construction Software
• Using Sage 100 Contractor in a financial or operational role
• Maintain relevant Sage Certifications
• Experience with and ability to perform software updates on Remote Servers
• Advanced Excel skills (pivot tables, VLOOKUPs, macros, etc.) for efficient data mapping, integration, and migration of client data
• Proficiency in Microsoft Office Suite
• Eligibility to work in the U.S. without sponsorship
• A Bachelor's Degree in Accounting (preferred)
• Experience as a client-facing support consultant (preferred)
• Hands-on experience with full-cycle software delivery or as an end-user during implementation or upgrades (preferred)

Benefits

• A clear path for career advancement
• Flexibility in how and where you work
• Meaningful relationships with clients, teammates, and leaders who genuinely care about your growth and development

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