Note: The job is a remote job and is open to candidates in USA. NikoHealth provides an all-in-one SaaS platform for Durable Medical Equipment and Home Medical Equipment providers. The Sales Development Representative identifies and engages prospective customers, qualifies leads, builds the sales pipeline, and schedules meetings and demos for the Account Executive team.

Responsibilities

• Research and identify potential customers within the DME/HME and broader healthcare sectors. Engage prospects through email, phone, and social media to spark interest in NikoHealth’s solutions
• Conduct initial conversations to understand potential customers’ challenges and qualify leads for the sales team
• Work closely with the Account Executive team to develop and maintain a healthy pipeline of qualified opportunities
• Schedule meetings and demos for the Account Executive team, ensuring a seamless handoff
• Accurately document and track all prospect interactions in CRM tools like Salesforce or HubSpot
• Partner with the sales team to support campaigns, provide feedback, and enhance lead generation efforts
• Stay informed on industry trends, product updates, and competitive landscape to effectively communicate NikoHealth’s value proposition

Skills

• 1-3+ years of experience in a sales, customer service, or related role
• Strong communication and interpersonal skills, with a natural ability to build rapport
• Self-motivation and a goal-oriented mindset, with a passion for exceeding expectations
• Proficiency in CRM tools (Salesforce, HubSpot, etc.) and an ability to learn new tools quickly
• Excellent organizational and time management skills
• Experience prospecting in the SaaS or healthcare industry
• Familiarity with DME/HME operations or healthcare technology
• Bachelor's degree or equivalent experience preferred

Benefits

• Fully remote opportunity

Company Overview