Note: The job is a remote job and is open to candidates in USA. TENEX.AI is an AI-native, automation-first Managed Detection and Response (MDR) provider focused on enhancing cybersecurity posture through advanced threat detection. They are seeking a dynamic Sales Customer Engineer to act as a trusted advisor, showcasing AI-driven security solutions during pre-sales and supporting customer onboarding efforts.

Responsibilities

• Partner with the sales team to deliver technical expertise during pre-sales
• Conduct product demonstrations, proof-of-concepts (POCs), and security assessments tailored to client needs
• Understand and address security concerns, compliance requirements (e.g., GDPR, HIPAA, SOC 2), and risk mitigation strategies to drive deal closures
• Meet and exceed individual and team sales targets, consistency achieving and surpassing assigned quotas
• Collaborate with Customer Success managers to streamline onboarding of new clients
• Review client security architectures and recommend best practices for AI-driven security deployments
• Support incident response planning and contribute to developing operational tools, processes, and documentation to scale security operations
• Represent TENEX at industry events, webinars, and conferences as a cybersecurity expert
• Create high-impact content (e.g., whitepapers, case studies, blog posts) to educate the market on AI-driven security trends
• Provide actionable customer feedback to influence product roadmap enhancements
• Work with all TENEX teams to align on both customer and internal business needs
• Share field insights to refine GTM strategies and operational workflows
• Work closely with the marketing and technical teams to ensure cohesive messaging
• Develop and maintain deep knowledge of Google Cloud & Microsoft Azure solutions, aligning with TENEX’s strategic partnerships to deliver integrated MDR offerings

Skills

• 5+ years in cybersecurity, with 5+ years in a customer-facing role (e.g., Sales Engineer, Solutions Architect, Consultant)
• Strong understanding of cybersecurity principles
• Familiarity with security operations platforms (e.g., SIEM, SOAR, Threat Intelligence, UEBA)
• Exceptional communication and presentation skills, with the ability to simplify complex security topics for non-technical audiences
• Strong problem-solving skills, customer empathy, and experience engaging executive stakeholders (e.g., CISOs, CTOs)
• Willingness to travel (up to 50%); valid driver's license required
• Must pass a background check and maintain up-to-date security clearances if applicable
• Knowledge of cloud security (e.g., Google Cloud, AWS, Azure) is a plus
• Google SecOps or Microsoft Sentinel a strong plus

Benefits

• Competitive salary and benefits package
• A culture of growth and development, with opportunities to expand your knowledge in AI, cybersecurity, and emerging technologies

Company Overview