Note: The job is a remote job and is open to candidates in USA. Dice is seeking a Senior Cloud Operations and Observability Engineer to design and implement proactive monitoring across hybrid infrastructure. The role focuses on Dynatrace observability, infrastructure reliability, SRE practices, and enabling operations teams.

Responsibilities

• Design, implement, and optimize enterprise monitoring and observability solutions using Dynatrace
• Develop meaningful service-level monitoring and alerting for critical infrastructure services including:
• Configure and implement approximately 20+ advanced monitoring and alerting use cases across the enterprise infrastructure estate
• Establish proactive alerting mechanisms to reduce Mean Time to Detect (MTTD) and minimize operational risks
• Create dashboards, service health views, dependency maps, and operational runbooks
• Analyze infrastructure performance trends and identify optimization opportunities
• Collaborate with operations, platform engineering, and application teams to improve service reliability
• Implement SRE practices including Service Level Indicators (SLIs), Service Level Objectives (SLOs), and operational resilience metrics
• Document monitoring standards, alerting procedures, and operational best practices
• Provide mentoring and enablement to internal operations teams

Skills

• 7+ years of experience in Infrastructure Operations or Systems Engineering
• 5+ years of experience implementing enterprise monitoring solutions
• 3+ years of hands-on experience with Dynatrace administration and configuration
• Strong experience supporting Windows and Linux environments
• Experience with Active Directory, DNS, VMware vSphere/vCenter, and enterprise backup platforms
• Understanding of infrastructure architecture and service dependencies
• Experience developing actionable alerts and reducing alert fatigue
• Strong troubleshooting and root-cause analysis skills
• Experience with ITSM tools and operational processes
• Site Reliability Engineering (SRE) experience
• Experience with cloud platforms including AWS and Azure
• Knowledge of automation tools such as Ansible, PowerShell, or Terraform
• Experience integrating Dynatrace with ServiceNow or other ITSM platforms
• Financial services industry experience

Benefits

• Remote (US)

Company Overview

Company H1B Sponsorship