Note: The job is a remote job and is open to candidates in USA. Zillow is seeking a Senior Content Manager to lead a high-volume consumer education content program covering home buying, selling, renting, and financing. The role owns editorial planning and publishing, guides writers and review partners, and improves the accuracy, usefulness, and visibility of content across search and AI-powered discovery.

Responsibilities

• Own a high-volume editorial program — hundreds of articles a year on financing, home buying, renting, local markets, and more — from planning through publishing
• Build and manage an editorial calendar that balances business priorities, search and AI visibility opportunities, and content freshness
• Assign, edit, and guide the work of staff and contract writers, giving clear, constructive feedback that raises quality and consistency across the program
• Partner with Zillow's Traffic and SEO team to turn search and AI visibility insights into topics, outlines, and optimizations — and track how the content performs
• Work with Zillow’s Economic Research team to craft insightful, accessible, and accurate guides to housing market data and trends using Zillow tools
• Shepherd content through expert, legal, and compliance reviews, especially on mortgage and financing topics, keeping work accurate and on schedule
• Help pioneer AI-assisted workflows for outlining, drafting, and fact-checking, while ensuring every asset meets our standards for accuracy and brand voice
• Build understanding and empathy for the challenges facing Americans who are looking to buy, sell, finance, and rent homes in a complex market

Skills

• Minimum of 7 years of related experience, or equivalent work experience
• Proven experience editing detailed consumer guidance on complex real estate and financing topics, including owning a content vertical that covers these subjects
• Top-notch editorial skills, including writing, editing, research, fact-checking, and editorial calendar management
• Deep experience finding and telling consumer-friendly stories using data
• Experience assigning and editing the work of freelance or contract writers
• Experience creating and optimizing content for search
• Ability to produce high-quality work efficiently and adapt quickly to shifting priorities
• Familiarity with housing market data is a plus
• Familiarity with GEO and AI search visibility is a strong plus
• Experience working within legal or compliance review processes in a regulated category, such as mortgage or financial services, is a plus

Benefits

• Eligible for equity awards based on factors such as experience, performance and location.
• Remote position: U.S. employees may live in any of the 50 United States, with limited exceptions.
• Most employees have the flexibility to work from wherever they’re most productive.

Company Overview

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