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[Remote] Senior DevOps Engineer

Remote · Sri Lanka Full-time

Note: The job is a remote job and is open to candidates in USA. AHEAD is hiring a Senior DevOps Engineer to build and operate the AWS cloud foundation behind its Hatch and Unity platforms and application portfolio. The role shares ownership of infrastructure as code, CI/CD, observability, security, reliability, incident response, and platform support in collaboration with software engineers.

Responsibilities

  • Own and evolve our AWS environments, managed as infrastructure as code with CloudFormation
  • Build and maintain GitLab CI/CD pipelines that take code from commit to production quickly and safely
  • Build out observability in Datadog: monitoring, alerting, dashboards, and the signals that tell us how the platforms are really behaving
  • Strengthen our security posture: IAM, least privilege, encryption, network boundaries, and the controls that support our SOC2 program
  • Automate the routine away, from environment provisioning to deployments to operational chores
  • Share the on-call rotation with the team, lead incident response and postmortems, and drive the fixes that keep problems from repeating
  • Troubleshoot live production issues across the stack, from container memory and runtime behavior to database load and network paths
  • Support our databases on Amazon RDS (SQL Server) and Aurora PostgreSQL: performance, capacity, backups, and upgrades
  • Keep an eye on cost and performance, and tune both as the platforms grow
  • Work side by side with software engineers to make the platform easy to build on, and mentor the team on operational excellence

Skills

  • 5+ years in DevOps, platform, or infrastructure engineering, with deep hands-on AWS experience
  • Strong infrastructure-as-code skills
  • A track record of building and running CI/CD pipelines for real production systems
  • Experience with observability tooling: metrics, logging, tracing, alerting, and knowing which signals matter
  • Solid grounding in cloud security: IAM, encryption, network design, and least-privilege thinking
  • Experience running containerized workloads with Docker and Amazon ECS on Fargate
  • Hands-on experience operating relational databases in production
  • A methodical approach to troubleshooting live production problems
  • Comfortable in at least one scripting language, and fluent with modern AI development tools, paired with the discipline to verify everything you ship
  • Strong judgment under pressure
  • Clear, direct communication with both engineers and non-technical stakeholders
  • A drive to keep learning and to help shape how the team builds and operates
  • GitLab CI experience is a plus
  • Ideally Datadog
  • Experience supporting SOC2 or similar compliance programs is a plus
  • Kubernetes experience is a plus
  • Ideally SQL Server and PostgreSQL on AWS
  • Experience debugging Elixir/BEAM or JVM services is a plus

Benefits

  • Remote work
  • Access to modern tooling, including AI tools
  • A multi-million-dollar lab equipped with top-notch technologies
  • Cross-department training and development
  • Sponsored certifications and credentials for continued learning
  • Medical, Dental, and Vision Insurance
  • 401(k)
  • Paid company holidays
  • Paid time off
  • Paid parental and caregiver leave

Company Overview

  • AHEAD is a solutions-based company that helps clients move to an optimized IT service delivery model. It was founded in 2007, and is headquartered in Chicago, Illinois, USA, with a workforce of 1001-5000 employees. Its website is https://www.ahead.com.
  • Company H1B Sponsorship

  • AHEAD has a track record of offering H1B sponsorships, with 16 in 2026, 24 in 2025, 19 in 2024, 22 in 2023, 20 in 2022, 18 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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