Note: The job is a remote job and is open to candidates in USA. Pushpay is hiring a Senior Product Manager to own outcomes and roadmap delivery within a product charter across areas such as donor management, church management, integrations, apps, or partnerships. The role involves customer discovery, cross-functional feature delivery, product packaging, and supporting payments and AI-focused product initiatives.

Responsibilities

• Define and execute product roadmap for your charter, balancing customer value, business goals, and technical feasibility
• Drive discovery with customers and internal stakeholders to understand needs and validate solutions
• Partner with Engineering and UX to deliver features and enhancements, ensuring quality and timely release
• Collaborate with Marketing, Sales, and Customer Success to support product launches, GTM enablement, and adoption
• Support packaging and pricing decisions for features, ensuring alignment with product tiers (Basic, Advanced, Complete)
• Build working knowledge of API endpoints, integrations, and payments processing, contributing to the growth of our marketplace and ecosystem
• Develop understanding of vault and tokenisation processes and settlements to support payments-focused initiatives
• Leverage data and AI tools to analyse usage patterns, identify opportunities, and support decision-making
• Evaluate and champion AI-driven product features that enhance donor insights, admin automation, and customer value, building AI fluency over time and advocating for the adoption of AI productivity tools within the team
• Champion customer experience, ensuring that Pushpay products remain simple, powerful, and trusted
• Mentor and coach other Product Managers to support their professional growth and career development

Skills

• 5+ years product management experience in SaaS, fintech, or adjacent industries
• Proven success delivering features or products end-to-end within cross-functional teams
• Strong ability to translate customer needs into product requirements
• Experience with APIs, integrations, or partnership-driven product models
• Practical, hands-on experience with AI and machine learning applications in product development and internal workflows, including the judgement to evaluate AI-driven features and their limitations
• Familiarity with Agile development methodologies and proficiency managing workstreams in Jira or an equivalent issue-tracking system
• Excellent written and verbal communication, with strong collaboration skills
• Workstream & Delivery Management: Jira (or equivalent issue-tracking system) for backlog management, sprint planning, and roadmapping; Confluence (or equivalent) for specs, decisions, and documentation
• AI-assisted Product Tools: Generative AI assistants (e.g. Claude, Atlassian Intelligence, or similar) used for research synthesis, requirements drafting, and workflow automation, in line with Pushpay's AI product development process and responsible AI guidelines
• API and Integration Tooling: Postman (or equivalent) for testing and documenting API endpoints, alongside working familiarity with payments platforms such as vault, tokenisation, and settlement systems relevant to your charter
• Product Analytics: Tools such as Amplitude, Pendo, or equivalent for usage analytics and adoption tracking
• Exposure to payments, tokenisation, or fintech ecosystems is preferred

Benefits

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Remote / Flexible working program (approved states only)
• Hybrid work model - 3 days in the office / 2 days remote each week (CO residence only)
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 20 days PTO to start, increases with tenure and seniority
• Paid parental and adoption leave

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