Note: The job is a remote job and is open to candidates in USA. EPAM Systems is a technology services and consulting company delivering data and AI solutions. The Senior Program Manager will lead multiple data and AI engagements, establish program governance, coordinate distributed teams, support pre-sales, and drive adoption of AI-enabled delivery frameworks. The role also involves stakeholder management, escalation handling, mentoring, and practice-wide process improvement.

Responsibilities

• Own end-to-end program management across multiple concurrent data and AI engagements within the EU region
• Establish and maintain program governance structures: status reporting, risk management, escalation paths, and delivery cadences
• Drive delivery quality by aligning teams to best practices, milestones, and client expectations
• Manage program-level dependencies, resource constraints, and cross-team coordination
• Champion the adoption of the AI Delivery Model framework across client engagements
• Collaborate with the AI CoE and Delivery Managers to pilot, iterate, and scale AI-augmented SDLC processes
• Identify opportunities to embed AI tooling into delivery workflows for faster, higher-quality outcomes
• Build and maintain trusted relationships with Business Unit leads, GDO partners, and key client stakeholders
• Act as a primary escalation point for program-level issues, providing clear communication and timely resolution
• Support pre-sales activities including scoping, estimation, and solution design for data and AI programs
• Translate business goals into actionable delivery plans and communicate progress to executive stakeholders
• Mentor Delivery Managers and project leads; support onboarding and buddy allocation processes
• Contribute to practice-wide initiatives: KPI design, capability building, and process improvement
• Participate in community-building activities including practice events, knowledge sharing, and cross-practice collaboration

Skills

• 10+ years of program or project management experience in a technology services or consulting environment
• Proven track record delivering complex data, analytics, or AI programs at scale
• Hands-on experience with AI/ML delivery — solid understanding of MLOps, data pipelines, and AI SDLC frameworks
• Strong stakeholder management skills — comfortable engaging with both C-level clients and engineering teams
• Experience working in a matrixed, multi-geography organization with distributed delivery teams
• Excellent command of program governance practices (risk, RAID, reporting, change management)
• Proficiency in English (written and spoken)
• Efficiency in acquiring new knowledge
• German language skills (written and/or spoken)
• PMP, PgMP, SAFe, or equivalent certification
• Experience in a delivery leadership role within a global IT services company
• Familiarity with EPAM delivery models, tools, and regional structure
• Background working across multiple EU verticals (CPGR, Life Science, Financial Services, Energy)
• Hands-on experience using LLMs and Agentic AI in the SDLC

Benefits

• Full access to cutting-edge tools and technologies
• All-around Social package: professional & soft skills training, medical & family care programs, sports
• Free English classes
• Unlimited access to LinkedIn learning solutions
• Continuous experience exchange with experts and professionals worldwide
• Friendly team and comfortable working environment
• Engineering, corporate, and social events within and outside the Company
• Flexible working schedule
• Opportunities for self-realization

Company Overview

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