Note: The job is a remote job and is open to candidates in USA. Samsara is hiring a Senior Web Program Manager to oversee interconnected web projects and complex digital initiatives aligned with organizational objectives. The role leads cross-functional planning and delivery, stakeholder communication, website development, and process improvement across the digital organization.

Responsibilities

• Own all phases of complex, cross-functional digital programs — from inbound ticket management, to planning through delivery — with a clear understanding of vision, scope, objectives, timelines, business value, and resource requirements
• Develop holistic program plans comprised of multiple project plan documents, including business requirements, technical specifications, schedules, funding, and resource plans
• Track milestones, tasks, and deliverables; provide timely status updates to stakeholders and senior executives; and proactively identify and mitigate risks and dependencies
• Lead process improvement initiatives to increase efficiency and delivery quality
• Serve as the strategic bridge between vision and tactical execution, translating high-level business objectives into actionable program roadmaps
• Interface with executives and senior leadership to align on priorities, communicate timelines and approval frameworks, and present program progress and website demonstrations
• Facilitate team discussions, resolve conflict, and remove impediments that block the team's ability to meet project objectives
• Orchestrate the efforts of cross-functional teams — including Creative, IT, PMM, Campaigns, and front-end development — to execute strategic launches, awareness campaigns, website updates, and other digital initiatives
• Partner with internal stakeholders to define desired website functionality and appearance; lead the development team through product development stages and into live deployment
• Work effectively with external agency providers, consultants, and contractors as needed
• Document website development processes and procedures; establish and scale best practices across the digital program
• Introduce mitigation tactics to minimize project delivery risks and drive continuous improvement across programs

Skills

• The ideal candidate has previous experience working in a digital agency and/or internal digital department where high-quality results are required
• 7+ years of project management experience at a digital agency and/or internal digital department with a primary focus on digital
• Proficiency with project management tools and methodologies (e.g., Airtable, Jira, Google Sheets) and experience with Google Suite, Salesforce, and Tableau
• Experience integrating AI tools into program management processes to increase efficiency
• Strong understanding of the digital production process, timelines, and scoping requirements
• Experience launching digital solutions, including ongoing analysis and continuous product improvements
• Working knowledge of the technical software development process and Agile delivery methods, including Scrum and/or Kanban
• Outstanding organizational, communication, and interpersonal skills — written, verbal, and presentation
• Ability to work effectively with agency providers, consultants, contractors, and other external suppliers
• Proactive approach to identifying and resolving obstacles and risks in partnership with teams and stakeholders

Benefits

• This is a remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.
• Initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions.
• Performance-based bonus/variable pay.
• A flexible, employee-led remote model.
• A professional development stipend.
• Comprehensive health and parental leave plans.

Company Overview