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[Remote] Site Reliability Engineer

Remote · Ethiopia Full-time

Note: The job is a remote job and is open to candidates in USA. Thrive Market is hiring a Site Reliability Engineer for its Platform Engineering team. The role focuses on operating and maintaining existing infrastructure, optimizing cloud costs, responding to SLI/SLO alerts, and contributing to disaster recovery planning.

Responsibilities

  • Take ownership of the remaining cost optimization work that follows the team’s major cost-reduction efforts
  • Monitor and respond to SLI/SLO alerts, such as Android/iOS purchase rate indicators, investigating anomalies as they come up
  • Tune alert thresholds and windows, including suppressing low-traffic overnight alerts between 12 AM and 6 AM
  • Operate and maintain the team's existing Kubernetes and EKS infrastructure day to day
  • Support infrastructure as code work using Terraform
  • Contribute to disaster recovery planning and implementation as it comes onto the roadmap
  • Partner with product engineering teams to help them use AWS Bedrock and AWS Marketplace cost-effectively for AI workloads
  • Grow from completing tickets others define, to creating and closing your own, to eventually scoping work that other team members carry out

Skills

  • Hands-on, day-to-day Kubernetes operations experience, with EKS experience preferred
  • Solid working foundation in AWS, including IAM setup
  • Working experience with Terraform or other infrastructure as code tooling
  • Experience operating production systems rather than architecting them from scratc
  • Exposure to or familiarity with Python as a growth area
  • Familiarity with SRE fundamentals such as error budgets and SLIs/SLOs, or willingness to build this knowledge
  • Exposure to FinOps or cloud cost management concepts as a growth area
  • Demonstrated tenacity and ability to learn new tools and processes independently
  • Openness to mentorship and a collaborative, dialogue-driven learning style rather than needing step-by-step instruction
  • EKS experience preferred
  • General AWS certifications are a plus

Benefits

  • Comprehensive health benefits (medical, dental, vision, life and disability)
  • Equity
  • 401k plan
  • 9 Observed Holidays
  • Flexible Paid Time Off
  • Subsidized ClassPass Membership with access to fitness classes and wellness and beauty experiences
  • Ability to work in our beautiful office in Playa Vista
  • Free Thrive Market membership with exclusive employee discount
  • Coverage for Life Coaching & Therapy Sessions on our holistic mental health and well-being platform

Company Overview

  • Thrive Market is a membership-based online company that offers natural and organic food products. It was founded in 2013, and is headquartered in Los Angeles, California, USA, with a workforce of 501-1000 employees. Its website is https://thrivemarket.com.
  • Company H1B Sponsorship

  • Thrive Market has a track record of offering H1B sponsorships, with 8 in 2026, 10 in 2025, 3 in 2024, 5 in 2023, 14 in 2022, 8 in 2021, 6 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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