Note: The job is a remote job and is open to candidates in USA. Softtek is hiring a Senior Full-Stack Software Engineer focused on evolving an internal AI platform into an enterprise solution. The role involves building AI agents and RAG systems, developing web interfaces and backend services, integrating enterprise data and support workflows, and deploying secure, observable solutions on Azure.

Responsibilities

• Design and implement agents that use tools and perform business actions with defined permissions and controls
• Build data ingestion and indexing pipelines for RAG using SharePoint and Confluence, integrating Microsoft Graph while respecting access permissions
• Integrate Jira Service Management into the chat to manage tickets and automate support workflows
• Develop the conversational interface using React/Next.js, along with APIs and backend logic using Node.js/TypeScript
• Implement authentication and authorization with Entra ID to protect access to data and agent actions
• Define and execute quality tests for RAG responses, tool usage, and agent behavior
• Deploy the solution on Azure using CI/CD and implement observability for errors, latency, and AI usage
• Guide technical decisions and prioritize improvements, identifying risks, proposing solutions, and taking ownership of outcomes
• Communicate progress, technical decisions, and potential blockers clearly and proactively, enabling effective collaboration with technical and business stakeholders
• Drive independent problem-solving and continuous improvement, ensuring solutions address business needs and deliver measurable value

Skills

• Senior AI Engineer with a Full-Stack focus on applied AI
• Specialized in developing AI agents and RAG architectures using APIs and development tools
• Experience with React/Next.js, Node.js/TypeScript, and Azure, including enterprise data source integrations through Microsoft Graph/Entra ID and workflow automation with Jira Service Management
• Ability to take end-to-end technical ownership, make implementation decisions, and develop secure, scalable solutions with observability and CI/CD
• Excellent communication, leadership, and problem-solving skills, with autonomy, initiative, and the ability to align technical and business teams, communicate decisions and risks, and drive results-oriented solutions

Benefits

• Remote work globally.

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