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[Remote] Sr Manager, Human Resources - Ops
Note: The job is a remote job and is open to candidates in USA. UNFI is hiring a Senior Manager of Regional Human Resources to lead HR strategy and execution across a group of operational facilities. The role manages regional HR teams and partners with operational leaders on workforce planning, talent management, associate engagement, HR programs, and compliance.
Responsibilities
- Leads the HR function for a group of facilities or locations, provides functional HR expertise, plans and executes on key projects
- Directly manages team of HR Managers and HR Business Partners and associates within the group of facilities, and drives performance in the local HR teams. Responsible for leveraging best practices and creating a culture of collaboration within the region/group, and nationally. May be responsible for directly managing HR for a facility
- Executes HR programs within the facility. Ensures alignment with HR processes and programs
- Collaborates with HR colleagues to share best practices and leverage successes across the company. Supports peer networks across the company
- Leverages network for learning when encountering a new challenge. Manages personal development following changes to company, business and/or HR strategy. Participates in development of HR colleagues
- Builds effective working relationships with leaders. Balances facility/group needs with HR guidelines when making decisions. Provides transparency into work
- Leverages a deep understanding of business needs and participates in solving business problems across the facilities through the talent lens
- Provides coaching to General Manager (GM), Operations Sr Director, and Vice President leaders, with the goal of making others successful
- Ensures that associate questions are promptly and courteously resolved
- Participates and collaborates in supervisor, management, and staff meetings
- Identifies metrics tracked throughout the organization. Derives insights from metrics, reports insights to business leaders, and uses those insights to solve business problems and improve processes
- Responsible for implementing the workforce and talent agenda, creating a compelling experience that attracts the right people in a competitive market and drives enterprise productivity, in partnership with Talent Acquisition
- Forecasts current and future talent needs for the facility/group. Maintains and updates a succession plan for front line leadership and proactively identifies next generation leaders. Executes annual talent review process for the facility/group
- Advises leaders on effective onboarding strategies and plans to ensure successful assimilation of new hires
- Delivers training programs
- Responsible for being a steward of the company culture
- Assesses and monitors associate engagement on a proactive, ongoing basis. Implements associate engagement surveys and action plans. Identifies trends and works to systematically address disengagement issues
- Addresses associate concerns at local level, conducts investigations and facilitates problem resolution
- Provides leaders and associates with coaching and resources to help them resolve and prevent interpersonal and team conflicts and adapt to different associate and leadership styles
- Drives change management among leaders to ensure strategic changes that impact associates are rolled out in an engaging, well communicated and reinforced way
- Implements HR initiatives and programs in new ways to adapt to changing associate and business needs. Seeks feedback from business leaders and associates on how HR could improve implementation of HR programs
- Completes reports and information requests accurately and timely
- Responsible for executing core annual programs, such as performance objectives and goal setting, performance evaluations, compensation planning, talent assessment, succession planning, wellness, annual enrollment, etc
- Responsible for executing local programs for areas such as talent development, engagement, recognition, training, wellness, and labor relations
- Responsible for HR compliance activities within facility/group, requires thorough knowledge of HR policies and procedures as well as federal and state/province laws
- Responsible for ensuring that human resources functions, including recordkeeping, talent development, promotions, terminations, etc. are all conducted in accordance with Company procedures and applicable legal requirements. Responsible for implementation of Affirmative Action Plan and goals, as applicable
- Performs other duties as assigned
Skills
- Bachelor's degree in business or related field
- 5-7 years of HR experience, or related field
- Human Resources techniques in the areas of talent, engagement and workforce planning
- Federal, state/province and local employment laws
- Knowledge of talent acquisition techniques, including recruitment, interviewing skills, and selection
- Understanding of compensation and benefit policies and programs, employee relations practices
- Demonstrates exceptional agility and a high sense of urgency, accurately assessing priorities, managing competing demands, and delivering results within required timeframes
- Excellent communications skills, written and verbal
- Strong analytical skills
- Supervisory skills
- Drives for performance
- Effective project management skills
- Strong business acumen
- Relationship building skills
- Strong problem solving skills
- Demonstrated change management skills
- Good judgment is required for this position as there may be times when direct supervision may not be immediately available
- PHR/SPHR/CHRL/CPHR Certification preferred
Benefits
- Bonus eligible.
- Remote position; remote associates may work from the office but are not required to do so. They may be required to come to the office or other UNFI locations for necessary business reasons or if directed by their manager.
- Paid Time Off
- Sick Time
- Paid holidays
- Parental leave
- 401K Program
- Medical, dental, vision, life, and accidental death/dismemberment insurance
- Short-term and long-term disability insurance program
- Flexible Spending Account and/or Health Savings Account
- Benefits are subject to meeting the eligibility requirements and the terms and conditions of the programs, and to any requirements under applicable collective bargaining agreements.
Company Overview