Note: The job is a remote job and is open to candidates in USA. ZipRecruiter is hiring a Senior Product Manager on its SMB team to own and rethink the employer applicant tracking system experience. The role leads product strategy and execution to improve employer engagement, develop the employer mobile app, and help employers hire qualified candidates faster.

Responsibilities

• Take full accountability for your product domain, from high-level KPI setting to the nuances of daily execution
• Own the core ATS experience and lead the rethink of how it is structured and how it works to improve customer value and product effectiveness
• Own the metrics for employer review and response rates on the platform, and build the experiences that move them
• Own the development of our employer mobile app, from vision and roadmap through launch and iteration
• You will test frequently and ship a steady stream of product improvements, taking advantage of an area where we can move faster than almost anywhere else in the business
• You will have a deep understanding of the funnels and conversion rates that drive your product area, and you will use data to size opportunities
• Serve as the voice of the SMB customer to the rest of the team, constantly talking to your users, doing product discovery, and conducting user research
• Lean into ZipRecruiter's AI-first DNA to build personalized, proactive experiences that act like a personal recruiter for every job seeker
• Partner closely with job-seeker-side product teams to ensure a healthy, balanced marketplace where employer and seeker actions lead to successful hires

Skills

• 5+ years of proven success in product management, with a record of delivering results and experience in roles that touch B2B UX
• You operate like a business owner. You take a lofty goal and figure out the best plan to achieve it
• You are a data-obsessed problem solver who studies funnels and conversion stats, sizes opportunities with data, and interrogates the "why" behind the numbers
• You thrive working side by side with design and engineering, and you want to move fast, ship a lot of product improvements, and run rapid experiments
• You love speaking directly with your users and personally conducting customer discovery and research
• You balance deep customer empathy with systems thinking, and can see both the individual user's experience and how the whole product fits together
• Previous experience launching or scaling a mobile app
• Previous experience at a two-sided marketplace (e.g., jobs, real estate, rideshare), where your work on one side had to account for outcomes on the other
• Previous experience leading products specifically geared towards SMB customers

Benefits

• We offer a hybrid work environment. Most US-based positions can also be performed remotely (any exceptions will be noted in the Minimum Qualifications below.)
• Flexible Vacation & Paid Time Off
• Employer-matched 401(k) plan
• Depending on the position offered, equity, bonuses, commission, or other forms of compensation may also be provided as part of a total compensation package.

Company Overview

Company H1B Sponsorship