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[Remote] Staff Software Engineer - OCR / Text Extraction

Remote · Thailand Full-time

Note: The job is a remote job and is open to candidates in USA. NetDocuments is a legal technology company building intelligent document management platforms for legal professionals. The Staff Full Stack Software Engineer will lead architecture and development for scalable document content extraction and transformation systems, using OCR, AWS, event-driven architectures, AI services, and modern data pipelines while mentoring engineers and driving technical excellence.

Responsibilities

  • Set technical direction for our document content extraction and transformation team, establishing patterns for scalable, secure, and performant systems on AWS
  • Lead architectural decisions that use OCR technologies such as Tesseract and Apryse OCR
  • Drive initiatives that improve scalability, performance, and reliability of the product while considering and implementing changes that control costs without impacting customer satisfaction
  • Guide the evolution of our content extraction and transformation technology stack as the business and customer needs mature and scale
  • Make critical technical decisions that balance user experience, performance, security, and maintainability
  • Design and implement event-driven architectures using AWS services, Kafka, and modern data pipelines
  • Build production-grade applications across C#/.Net, AWS services, and document extraction/transformation technologies
  • Design and implement scalable APIs (REST, GraphQL) that power our front-end and enable third-party integrations
  • Integrate AI-driven services and emerging technologies to enable greater backend efficiencies and increase customer productivity
  • Build the product to enable seamless, scalable, and flexible semantic search capabilities
  • Ensure security, performance, and compliance considerations are applied across all implementations
  • Solve complex technical challenges from real-time customer experiences and issues to event-driven document processing at scale
  • Take full ownership of initiatives from concept through production and ongoing evolution
  • Make sound architectural decisions by weighing trade-offs with reasoning that stands up over time
  • Proactively identify and address technical debt before it impacts the team
  • Write high-quality, well-tested code across the full stack with emphasis on maintainability
  • Design resilient systems that maintain uptime and performance as we scale globally
  • Implement observability through logging, metrics, and telemetry to proactively triage issues
  • Monitor and optimize performance at scale, identifying bottlenecks and implementing solutions
  • Create comprehensive technical documentation including architectural diagrams and design decisions
  • Partner closely with product management to translate requirements into technical solutions
  • Mentor engineers across experience levels, elevating technical skills and best practices
  • Collaborate with Platform Services, Ops, and other teams on integration points and shared infrastructure
  • Build consensus on technical approaches while having authority to make final decisions when needed
  • Lead knowledge-sharing initiatives through code reviews, design discussions, and documentation
  • Stay at the forefront of content extraction and transformation technologies and industry trends, cloud-native architectures, and AI-powered tools
  • Research and prove out new technologies through POCs that align with product strategy
  • Contribute ideas that directly improve engineering velocity and quality

Skills

  • * Bachelor's degree or higher in Information Systems, Computer Science, or a related field—or equivalent experience
  • * 8+ years of professional software engineering experience delivering production-grade applications at scale on cloud platforms
  • * 5+ years in technical leadership and development roles using OCR technologies
  • * Proven track record of building scalable applications still in production
  • * Expert proficiency in C#/.NET
  • * Expert proficiency with OCR technologies such as Tesseract or Apryse
  • * Expert proficiency building event-driven, microservice-based products
  • * Expert proficiency developing on cloud platforms, preferably AWS
  • * Expert proficiency with Kafka or similar event streaming platforms
  • * Expert proficiency in observability, including logging, metrics, tracing, telemetry, preferably with DataDog
  • * Deep experience building with OCR & Text Extraction technologies
  • * Deep experience building document management or enterprise content management
  • * Deep knowledge of event-driven architectures
  • * You know what it means and takes to ingest millions of documents an hour into a SaaS based document management platform
  • * Track record of developing high-performance content extraction and transformation products at scale
  • * Legal industry expertise or experience with B2B SaaS in regulated industries
  • * Experience integrating AI services and emerging technologies into production systems

Benefits

  • 90% healthcare premiums company covered
  • HSA company contribution
  • 401K match at 4% with immediate vesting
  • Flexible PTO (typically 3 to 4 weeks a year)
  • 10 paid holidays
  • Monthly contributions for life activities & wellness
  • Access to LinkedIn Learning with monthly dedicated time to explore
  • Connection, access, and mentorship from exceptional leaders
  • Growing company with opportunities for advancement
  • Authenticity and accountability from leadership

Company Overview

  • NetDocuments enables businesses of all sizes to create, secure, manage, access, and collaborate on documents and email anywhere, any time. It was founded in 1998, and is headquartered in Lehi, Utah, USA, with a workforce of 501-1000 employees. Its website is http://netdocuments.com.
  • Company H1B Sponsorship

  • NetDocuments has a track record of offering H1B sponsorships, with 4 in 2026, 4 in 2025, 2 in 2024, 2 in 2023, 2 in 2022, 1 in 2021, 1 in 2020. Please note that this does not guarantee sponsorship for this specific role.
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