Note: The job is a remote job and is open to candidates in USA. JourneyTrack develops an enterprise platform for customer journey management and Decision Intelligence for Customer Journeys. The Strategic Enterprise Account Director will build executive relationships, lead complex enterprise sales opportunities, and establish the company’s category leadership across the United States.

Responsibilities

• Develop and grow strategic relationships with enterprise executives across the United States, including the many Fortune 500 companies headquartered in the Atlanta region
• Own complex enterprise SaaS opportunities from first conversation through close
• Lead consultative conversations around AI, decision making, service design, customer journeys, and business transformation
• Lead conversations with buyers evaluating journey orchestration and AI agent platforms, positioning JourneyTrack as the decision layer that makes those investments pay off
• Position JourneyTrack as the leader in Decision Intelligence for Customer Journeys
• Build trusted relationships with C-level executives and senior business leaders
• Collaborate closely with Product, Marketing, Customer Success, and executive leadership
• Represent JourneyTrack at executive briefings, conferences, and industry events
• Bring customer and market insights back into the business to influence product innovation and go-to-market strategy
• Build a high-quality pipeline and consistently achieve revenue goals

Skills

• A proven record of success selling enterprise SaaS solutions
• Experience leading complex, multi-stakeholder enterprise sales cycles
• Strong executive presence and confidence engaging C-level leaders
• Exceptional consultative selling, storytelling, and relationship-building skills
• The ability to create demand for an emerging category, not simply respond to existing demand
• Curiosity about AI agents, enterprise decision making, and emerging technologies
• An entrepreneurial mindset and the desire to make a meaningful impact
• A home base in the Atlanta metro area and willingness to travel to customer sites and industry events across the US
• Experience selling enterprise software related to AI, analytics, service design, journey management, digital transformation, research, or customer experience is highly valued

Benefits

• Uncapped commission
• Equity opportunity for the right long-term partner
• Comprehensive health benefits
• A 401(k) plan
• A remote-first work environment with the flexibility to travel for customer meetings, team collaboration, and industry events
• Direct access to founders and executive leadership
• Meaningful influence on company strategy and market development
• The opportunity to work with leading global enterprises
• A collaborative, ambitious, and customer-obsessed culture
• The chance to help define one of enterprise software’s next major categories

Company Overview