Note: The job is a remote job and is open to candidates in USA. CareFirst BlueCross BlueShield is hiring a Test Analyst to test software functionality and performance and help ensure the accuracy and integrity of assigned systems. The role develops and executes test plans, cases, scripts, and scenarios; tracks defects through resolution; and supports software and web deployments.

Responsibilities

• Works with Technology team to test software functionality and performance. Assists in ensuring the accuracy and integrity of assigned systems through the development and execution of efficient test plans, test cases, automated testing scripts, and test scenarios
• Executes tests, tracks defects, and follows defects through the resolution process until fix is verified and closed
• Understands system functionality of the product being tested
• Interacts with Developers, Business Analysts, and Product Management to ensure the quality of the software product
• Becomes familiar with basic test methodology, engineering, and product knowledge in certification of products
• Supports the success of weekly software and web deployments

Skills

• Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience
• 2 years Testing, functional analysis, or relevant analysis experience in the systems used in targeted software testing and application
• Ability to develop test scripts, plans, and procedures
• Ability to learn new technologies
• Excellent communication skills both written and verbal
• Ability to recognize, analyze, and solve a variety of problems
• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence
• Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging
• Must be eligible to work in the U.S. without Sponsorship
• Knowledge and understanding of the healthcare industry
• Knowledge and understanding of the automated testing
• Experience with Facets Claims
• Experience coding in SQL

Benefits

• A comprehensive benefits package (subject to eligibility requirements).
• Various incentive programs/plans (subject to eligibility requirements).
• 401k contribution programs/plans (subject to eligibility requirements).

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