Note: The job is a remote job and is open to candidates in USA. HealthVerity is hiring a Vice President of Data Operations to lead the strategy, operating model, and performance of its data lifecycle. The role oversees data acquisition, onboarding, integration, production availability, and operational health, while improving quality, reliability, automation, and speed to client and business outcomes.

Responsibilities

• Own the strategy, roadmap, operating model and performance of our Data Management function, with full accountability for data assets from acquisition and onboarding through production availability, recurring refreshes and ongoing operational health
• Drive measurable improvements in speed to warehouse availability, data quality, operational reliability, and time to revenue, establishing clear KPIs and accountability for achieving these outcomes
• Continuously improve the end-to-end data onboarding process so it is efficient, scalable and repeatable, driving automation across acquisition, onboarding, quality monitoring and production operations to reduce manual effort, eliminate bottlenecks and increase first-time-right outcomes
• Establish clear operating rhythms, ownership, decision rights and escalation paths across the teams involved in the data lifecycle, along with monitoring and root-cause remediation practices that proactively identify risks, minimize customer and business impact and prevent recurring issues
• Lead and develop the Integrations, Data Onboarding, and Data Operations teams, supporting a high-performing organization and leadership structure centered on accountability, collaboration, continuous improvement, and employee development
• Partner closely with Engineering, Product, Client Services, Privacy, Data Partnerships and other stakeholders to establish priorities, coordinate cross-functional dependencies, and ensure Data Management capabilities align with client and business needs
• Provide executive leadership with regular visibility into the onboarding portfolio and production operations, including performance against KPIs, risks, dependencies, capacity constraints and areas requiring leadership action
• Establish effective capacity planning and prioritization across new data onboarding, ongoing production operations, client commitments, technical debt, and strategic initiatives
• Build organizational expertise in healthcare data, data stewardship, data quality, and the interpretation and operationalization of complex healthcare datasets
• Foster a culture of continuous improvement in which teams identify systemic root causes, implement sustainable solutions, automate controls where possible, and continually improve how data is onboarded and operated

Skills

• 10+ years in data or technology, including senior leadership of complex, large-scale data environments
• Ownership of end-to-end data operations, from acquisition and ingestion through production availability, including complex integrations with third-party data suppliers
• Deep knowledge of modern data platforms: ingestion pipelines, ETL/ELT, warehousing, orchestration, data quality, and observability
• Track record of building operating models, processes, and org structures at scale, and of driving automation that measurably improves efficiency, quality, or speed to market
• Experience setting operational metrics and running incident management, root-cause analysis, and remediation to manage performance, capacity, and service levels
• Skilled in prioritizing competing demands across onboarding, production operations, client commitments, technical debt, and strategic work
• Experience with healthcare or pharmaceutical data and its quality and operational requirements
• Business acumen that connects operational performance to client outcomes, revenue and broader company objectives
• Proven change leadership, sound judgment in ambiguity, and the ability to turn technical topics into clear executive recommendations
• Technically fluent and hands-on when needed, with the judgment to know when to dive in and when to empower teams to execute
• Strongly preferred

Benefits

• Annual bonus opportunity for non-commissioned roles.
• Health, dental, and vision coverage starting on day 1.
• 401(k) plan.
• Equity program, with new hire equity grants beginning at the Director level and above.
• Remote workdays and 3 days a week of in-office collaboration for team members in the Philadelphia area; check location requirements with the recruiting team.
• Generous PTO targeted at 4 weeks per year, including vacation, personal and sick time, plus paid parental leave.
• 12 weeks paid leave for childbearing, surrogacy, and adoption; 6 weeks for non-childbearing parents.
• Comprehensive and individualized onboarding, including a mentorship program, departmental talks, and a library of resources, available beginning day 1 for each new team member.
• Biweekly 1:1s and hands-on leadership that is goal-and growth-oriented for each team member.
• An annual budget to support professional development pursuits.

Company Overview

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