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Sales Development Representative (SDR) - Outbound

Remote · Canada Full-time

At Epignosis our mission is simple yet bold: To make learning technologies accessible to every business, regardless of geography, sector, or company size. And we’ve been doing just that for more than a decade, empowering millions of people to grow, learn, and thrive through technology that’s both powerful and affordable. 

We're rapidly becoming one of Greece's largest SaaS companies, serving 12,000+ companies and 22+ million learners worldwide with solutions like TalentLMS (an award-winning cloud LMS built for simplicity), eFront (an enterprise LMS), TalentCards (a mobile app for deskless training), and TalentHR (a lightweight HRIS for people operations). 

Our success is built on a team that believes that work should matter — not only to you, but to the world around you. We're looking for people who light up when solving hard problems, who care deeply about their craft, and who want to build something that genuinely helps people grow.

We are looking for a Sales Development Representative (SDR) – Outbound to be the first point of contact for prospective customers and help build our sales pipeline through targeted email and phone outreach. In this role, you’ll identify and engage potential customers, create qualified opportunities for our Sales Executives, and develop a strong understanding of the full sales cycle. Within a few quarters, you’ll also have the opportunity to start closing your own small business deals. We’re committed to supporting your career growth. Many of our SDRs progress into Sales Executive or Customer Success roles, making this a great opportunity to build a long-term career in tech sales.

Responsibilities

As a Sales Development Representative (SDR) – Outbound you will:

  • Identify and research target accounts using modern sales data tools
  • Conduct cold outreach via phone, email, and social channels to generate new pipeline
  • Engage prospects with compelling messaging tailored to their business needs
  • Qualify leads against defined criteria before handing off to Account Executives
  • Maintain accurate records of prospect interactions and progress in CRM (Salesforce)
  • Collaborate with marketing and sales teams to refine outbound messaging and campaigns
  • Consistently achieve activity metrics (calls, emails, meetings booked)
  • Stay up to date on product knowledge, industry trends, and competitive landscape

Requirements

To be successful in this role as a Sales Development Representative (SDR) – Outbound, you should have:

    • 1–2 years of sales or business development experience (B2B SaaS preferred).
    • Strong communication and active listening skills.
    • Ability to learn quickly and adapt to feedback.
    • Proficiency with CRM and sales engagement tools (Salesforce, Gong, Outreach, etc.).

Experience in the following areas would be considered a plus:

    • Prior outbound sales experience.
    • We also value resilience, strong communication, and comfort with high-volume outreach as equally critical for success.

Benefits

We've built a workplace where people can do the best work of their careers. Here's how we support that:

  • Competitive salary and bonuses. Strong base pay plus performance rewards at personal, team, and company levels.
  • Stock options for everyone. Build software that empowers millions of learners worldwide, and own a piece of what you're creating. All team members can become shareholders, and these options have already changed lives.
  • Your health is covered in more ways than one. Private health coverage for every team member, access to a nutritionist, and our in-house blood bank — all part of our health and wellness support.
  • Comprehensive family support. We’re proud of our progressive family policy, one of the most generous in Greece.
  • Daily meals and food allowance. Breakfast and catered lunch at our offices, plus a monthly meal allowance you control.
  • Commute covered. OASA transport card or parking space near the office, whichever works for your commute.
  • Hybrid work. Work from home and from our modern office in the heart of Athens.
  • Learning budget for your growth. Coaching sessions, conferences, university degrees, creative pursuits — we fund it. Continuous learning is our mission and that includes you.
  • Part of the Starttech Ventures ecosystem. Access to learning and collaboration across a portfolio of SaaS companies, with resources that support long-term growth.

Ready to grow your career while helping millions of people learn? Join us.

Requires 1–2 years of sales or business development experience, strong communication and active listening, adaptability, and proficiency with CRM and sales engagement tools; B2B SaaS and outbound sales experience preferred.

Key Responsibilities

  • researching accounts
  • conducting outreach
  • qualifying leads

Skills & Tools

Salesforce, Gong, Outreach

Job Details

  • Category: Sales
  • Seniority: Entry Level
  • Commitment: Full Time
  • Workplace: Remote — London or Athens or San Francisco or Nicosia or Heraklion
  • Languages: English

Benefits

  • Tuition reimbursement
  • Retirement plan

About Epignosis

A software company that develops accessible online learning and workforce management solutions. — Industry: Information Technology

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