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Salesforce Applications Consultant- Req 380
At Frontier Energy, we’re more than just engineers and professionals—we’re a team of innovators, problem-solvers, and visionaries dedicated to advancing clean energy solutions. Our mission is to pioneer the intelligent use of energy for a sustainable and resilient future. We offer a collaborative and dynamic workplace where your ideas are heard, nurtured, and transformed into impactful solutions. With a flat hierarchy and open-door policy, every team member is empowered to experiment, take ownership, and make a real difference. Beyond fostering an inspiring culture, we provide competitive compensation, comprehensive benefits, and opportunities for growth. Join us and be part of a team that’s shaping the future of energy while leaving a positive impact on the world. The Salesforce Applications Consultant serves as a strategic partner to Frontier Energy's program and operational teams by delivering Salesforce-based solutions that support energy efficiency program delivery and business operations. The role translates business and program requirements into scalable Salesforce functionality, ensuring processes, workflows, automations, integrations, and data management solutions operate effectively and reliably. Working closely with stakeholders, developers, and technical teams, the Salesforce Applications Consultant is responsible for solution design, configuration, testing, documentation, user adoption, and ongoing platform optimization.
Key Responsibilities
Own the configuration, functionality, reliability, and optimization of Salesforce solutions, workflows, automations, and integrations. Gather, analyze, and interpret business, program, and technical requirements and translate them into implemented Salesforce solutions. Design, configure, and maintain Salesforce objects, fields, page layouts, validation rules, flows, workflows, reports, dashboards, and security settings. Configure and support Salesforce Flow automations and business process enhancements to improve operational efficiency. Analyze system issues, identify root causes, and determine whether solutions can be resolved through configuration, process improvements, or escalation to developers. Partner with developers when custom Salesforce development is required by providing clear functional requirements, validating solutions, and confirming expected business outcomes. Lead and coordinate User Acceptance Testing (UAT) and solution validation activities to ensure enhancements meet requirements prior to deployment. Build and maintain Salesforce documentation, including process flows, configuration documentation, data mappings, training materials, and user guidance. Manage Salesforce enhancements and system changes from initiation through deployment, including impact analysis, implementation coordination, testing, communication, and post-release support. Serve as a subject matter expert for Salesforce capabilities, advising stakeholders on platform best practices, business process alignment, and solution design. Support multiple projects, enhancements, and platform initiatives simultaneously while managing priorities, risks, dependencies, and stakeholder expectations. Required Skills Description High School Diploma or GED (General Educational Development) equivalent. 2-3 years of experience supporting, configuring, implementing, or optimizing Salesforce solutions. Salesforce Administrator Certification (ADM‑201) Business Requirements Analysis Solution Implementation and Management Workflow and Process Automation Salesforce Flow Configuration Stakeholder Management Cross-Functional Collaboration Data Management and Validation Preferred Skills Description Experience administering Salesforce Sales Cloud, Service Cloud, or Experience Cloud. Salesforce Security, Roles, Profiles, and Permission Sets Salesforce Reporting and Dashboard Development Data Migration, Import, and Data Quality Management Integration Support and API Concepts Change Management and User Adoption