About The Company Ntiva is a leading Managed Services Provider dedicated to fostering growth, innovation, and teamwork within the technology sector. With a strong presence across strategic locations in the United States and led by founder Steven Freidkin, Ntiva prides itself on creating a vibrant community that values its employees, clients, and their businesses. Our culture emphasizes passion, collaboration, and a shared commitment to excellence, making us an integral partner for organizations seeking reliable and proactive IT solutions. As a trusted advisor, Ntiva supports its clients by providing strategic guidance, rapid solutions to complex cybersecurity challenges, and ongoing support to ensure their technological resilience. We operate in a dynamic industry characterized by rapid technological advancements and evolving security threats, requiring our team members to stay ahead of the curve and continuously develop their expertise. Our commitment to diversity and inclusion, combined with a focus on professional development, makes Ntiva a rewarding environment for those seeking to grow their careers in IT and cybersecurity. About The Role The Security Engineer at Ntiva plays a crucial role in strengthening our cybersecurity defenses through advanced technical expertise. This position involves managing, configuring, and maintaining core security platforms to safeguard client assets against emerging threats. The Security Engineer will be responsible for optimizing security tools, automating processes, and conducting regular audits to ensure compliance and operational efficiency. Additionally, the role requires handling complex security requests, collaborating with team members, and engaging with clients and internal departments to coordinate security responses effectively. This is a remote position, with the flexibility to travel as needed, although travel is infrequent. The Security Engineer will participate in a rotating on-call schedule, ensuring continuous security coverage and rapid incident response. The role offers an excellent opportunity for professionals with a strong foundation in cybersecurity, seeking to contribute to a proactive security environment while working with industry-leading technologies and talented teams.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or a related field 2-4 years of IT experience, with 1-3 years specifically in cybersecurity Proven experience implementing, configuring, tuning, and managing cybersecurity technologies and services Experience with security infrastructure software and hardware Knowledge of networking, operating systems, databases, cloud environments, and architecture Familiarity with security platforms such as SentinelOne, Microsoft Defender for Endpoint, Microsoft Sentinel, Huntress EDR/ITDR/SAT, Arctic Wolf, Threatlocker, and ConnectSecure Certifications such as Security+, CompTIA Network+, Microsoft SC-900, SC-200, AZ-500, CCNA Security, CCNP Security, or CISSP are a plus Strong problem-solving skills and attention to detail Excellent communication skills, both written and oral in English Ability to work independently and collaboratively within a team Working knowledge of security protocols and architectures Ability to document actions clearly and maintain detailed records

Responsibilities

Configure, maintain, optimize, and troubleshoot core security platforms to ensure effective protection aligned with security policies Handle escalated or complex requests from security analysts, including global exclusions, user access management, and configuration changes requiring engineer permissions Perform regular audits and reviews of security tool configurations to ensure compliance and identify misconfigurations or alerts Develop and maintain automation scripts using PowerShell, Bash, or similar languages to streamline vulnerability management and security alert handling Collaborate closely with security team members, sharing insights, participating in discussions, and fostering a collaborative environment Work on escalated tickets, providing expert guidance and coaching junior team members as necessary Engage with end-users or clients to gather security-related information, explain procedures, and support incident resolution Coordinate with other departments such as Reactive Support, Client Strategy, and NOC to ensure comprehensive security responses Maintain accurate documentation of investigations, actions, and resolutions using ConnectWise or similar tools Provide timely support for security inquiries, maintaining a professional and customer-focused approach Monitor and respond to alert tickets, especially during periods without engineering tasks, to ensure continuous security oversight

Benefits

Medical, Dental, and Vision coverage for employees and their families 401(k) plan with a 4% company-matched contribution on a 5% employee contribution, with no vesting period Company-provided Group Term Life and Accidental Death & Dismemberment insurance Short-term and long-term disability coverage Health Savings Account (HSA) and PPO options Employee Assistance Program for personal and professional support Education reimbursement program to support ongoing learning Employee referral bonuses for successful candidate recommendations Recognition and rewards programs to acknowledge outstanding performance Clear pathways for promotion and career advancement Opportunity to work alongside industry-leading talent in a collaborative environment Equal Opportunity We are proud to be an Equal Employment Opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or any other basis protected by federal, state, or local law.