Job Description:

• Produce accurate, timely RCM reports and dashboards
• Validate data, reconcile source-system differences, and communicate limitations or delays
• Maintain metric definitions, calculations, data sources, ownership, refresh timing, and version history
• Analyze RCM performance across workflows, payers, tests, teams, aging, and denial types
• Identify trends, root causes, bottlenecks, and improvement opportunities
• Present findings, evidence, business impact, and recommended actions to RCM and Finance leaders
• Support workload, productivity, backlog, turnaround time, staffing capacity, cash, reimbursement, ASP, denials, appeals, collections, and forecasting analyses
• Establish baselines and targets for transformation initiatives and monitor post-launch results
• Standardize and automate recurring reporting while protecting confidential information
• Document source-system issues, validate corrections, and follow through with responsible teams
• Report to the Director, RCM Strategy & Analytics, or designee

Requirements:

• Bachelor’s degree in analytics, business, finance, economics, healthcare administration, information systems, statistics, or a related field
• 2+ years of experience in healthcare analytics, revenue cycle analytics, financial analysis, business intelligence, or a related field
• Strong understanding of healthcare RCM workflows and measures
• Advanced Excel skills and experience with a business intelligence or data visualization tool
• Experience combining, validating, reconciling, and interpreting data from multiple sources
• Ability to explain complex analysis in concise, nontechnical business language
• Strong attention to accuracy, documentation, deadlines, and confidential information
• Protect patient, client, employee, financial, and business information and comply with company policies, HIPAA, and applicable payer, laboratory, quality, and regulatory requirements
• Preferred: Experience in diagnostic, molecular, genetic, pathology, or specialty laboratory reimbursement
• Preferred: SQL and Power BI, Tableau, or comparable analytics experience
• Preferred: Experience with Quadax, Salesforce, laboratory billing systems, clearinghouses, payer portals, CRM, or LIS data
• Preferred: Experience with reimbursement, ASP, prior authorization, denials, appeals, forecasting, capacity analysis, vendor reporting, automation, or AI-enabled analytics

Benefits:

• Reasonable accommodations provided in accordance with applicable law
• Equal opportunity and inclusive workplace commitment
• Remote work arrangement