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Senior Customer Sales Analyst – Data‑Driven Growth & Category Management for brighthush

Remote · Hong Kong Full-time
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About brighthush

At brighthush, we’re redefining the grocery experience by blending data science, consumer insight, and retail strategy to create a seamless, personalized shopping journey. Our mission is to make every visit to the store smarter, healthier, and more enjoyable for customers while driving sustainable growth for our partners. As a global leader in retail innovation, brighthush leverages cutting‑edge analytics, AI, and category management to unlock hidden opportunities across the entire supply chain.

Why Join brighthush?

When you become part of brighthush, you’ll work in a culture that celebrates curiosity, collaboration, and impact. We empower our teams to experiment, learn, and iterate at speed. Our remote‑first environment gives you the flexibility to work from anywhere while staying connected through virtual huddles, collaborative tools, and a vibrant community of data enthusiasts.

Key Highlights

  • Influence top‑line growth for a leading grocery partner across the United States.
  • Own the full analytics lifecycle – from data ingestion to storytelling.
  • Collaborate with cross‑functional teams: sales, marketing, supply chain, and IT.
  • Drive continuous improvement of sales intelligence processes.
  • Grow your career through mentorship, training, and real‑world impact.

Role Overview

The Customer Sales Analyst (CSA) is a pivotal internal role that delivers actionable business insights and recommendations to the brighthush Customer Business Teams. By applying category management principles, the CSA identifies growth opportunities and evaluates key sales levers such as promotion, pricing, distribution, and assortment. The analyst also leads training initiatives, manages data for sales planning, and continually refines the delivery of sales intelligence.

Essential Functions & Responsibilities

  • Act as a subject‑matter expert in analyzing syndicated, internal shipment, supply chain, and other data sources to generate actionable insights across key sales levers.
  • Employ advanced problem‑solving skills to identify trends and actionable insights from large, complex datasets.
  • Ensure that customer, consumer, and category insights are delivered effectively to stakeholders.
  • Conduct quarterly and annual category reviews and periodic assessments to track performance.
  • Pull relevant data and information to build compelling selling stories that resonate with the sales team.
  • Develop impactful, customer‑specific selling stories that reflect key category business‑building initiatives.
  • Lead information and training activities to elevate the analytical capabilities of the sales organization.
  • Collaborate with IT to maintain data pipelines, dashboards, and reporting tools.
  • Continuously improve processes for delivering sales intelligence, ensuring accuracy, timeliness, and relevance.

Required Experience & Skills

  • Advanced proficiency in Microsoft Excel, including Power Query, XLOOKUP, INDEX/MATCH, PivotTables, and slicers for dynamic dashboards.
  • Strong analytical mindset with the ability to interpret data from multiple sources and derive actionable insights.
  • Solid understanding of sales processes and category management principles.
  • Experience working within a Customer Business Team framework and collaborating with cross‑functional stakeholders.
  • Excellent organizational skills: ability to plan, prioritize, and execute tasks independently.
  • Exceptional communication skills – written, verbal, and presentation – to convey complex insights to non‑technical audiences.

Preferred Experience & Skills

  • Proficiency in Microsoft Power BI for building interactive reports and visualizations.
  • Experience with Python or R for data manipulation, predictive modeling, and statistical analysis.
  • SQL knowledge for querying databases, joining tables, and optimizing performance.
  • Familiarity with DAX calculations, data cleaning, and data modeling.
  • Experience with data governance and data quality frameworks.

Career Growth & Learning Opportunities

At brighthush, your career trajectory is designed to be dynamic and rewarding. As a CSA, you’ll:

  • Progress to senior analyst or lead roles within the analytics or category management teams.
  • Take on project leadership responsibilities, managing cross‑functional initiatives.
  • Participate in continuous learning programs, including certifications in Power BI, SQL, and advanced analytics.
  • Mentor junior analysts and contribute to the development of best practices across the organization.
  • Engage in strategic projects that influence company‑wide decisions and shape the future of retail analytics.

Work Environment & Schedule

This is a fully remote position, allowing you to work from your preferred home office. The role operates on a salaried, exempt schedule, providing flexibility to align with customer and internal expectations while maintaining a healthy work‑life balance.

Compensation & Benefits

While specific figures may vary based on geographic location and experience, brighthush offers a competitive salary range that reflects industry standards and your expertise. In addition Apply for this job

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