Benefits: 401(k) matching Dental insurance Health insurance Vision insurance Job Title: Senior ServiceNow Architect Location: Lansing, MI, (Hybrid)-Onsite from day 1, two days a week Position Type: Contract Interview Mode: In-person Additional Requirements: There are several certifications listed under the required and preferred qualifications for this position. If a candidate possesses any of these certifications, it is required that you upload each of the certifications as part of the submission.

Key Responsibilities

Architect ServiceNow platform solutions aligned with DTMB strategic goals. Lead technical solution design, platform governance, and best practices. Design and support integrations with enterprise applications and services. Provide technical support to developers, system administrators, and project teams. Support platform upgrades, performance optimization, and roadmap planning. Ensure solutions meet security, compliance, and operational requirements. Collaborate with stakeholders to translate business needs into technical solutions.

Required Qualifications

Bachelor’s degree in Information Technology, Computer Science, or related field 5+ years of ServiceNow platform experience. 5+ years of experience architecting and implementing enterprise ServiceNow solutions. Must have experience with ServiceNow ITSM, ITOM, ITAM, CMDB, CSDM, integrations, APIs, and workflow automation. Excellent communication, leadership, and problem-solving skills. ServiceNow Certified Systems Architect (CSA) certification

Preferred Qualifications

ServiceNow Certified Technical Architect (CTA) or equivalent certifications. ServiceNow Certified Application Developer (CAD) certification ServiceNow Implementation Specialist certifications – CMDB, ITSM, ITOM, ITAM ITIL Foundations V3 or higher certification Flexible work from home options available.