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Senior System Administrator

Remote · United Arab Emirates Full-time

Systems Administrator Location: Orlando, Florida Contract Duration: 12 Months Work Arrangement: REMOTE Geographic Requirement: Candidate must reside within 50 miles of Orlando, FL Minimum Requirements Bachelor’s Degree in Computer Science, Information Systems, or a related field—or equivalent experience. Minimum of 3 years of IT work experience in enterprise-class environments. Experience maintaining routers, switches, or wireless devices (3–5 years preferred). Experience deploying and maintaining Microsoft and Linux operating systems. Experience with Microsoft SQL Server and MySQL administration. Certifications: Microsoft Certified: Windows Server Hybrid Administrator, Red Hat Certified System Administrator (RHCSA), CompTIA Network+, Nutanix Certified Professional – Multi-cloud Infrastructure (NCP-MCI), and/or Microsoft Certified: Azure Fundamentals. Skill Matrix Candidates must complete a skill matrix thoroughly. Each skill, certification, or experience area should be clearly marked with years of experience and certification details where applicable.

Key Responsibilities

Support, test and maintain multiple enterprise-class systems and environments. Deploy, modify and maintain Microsoft and Linux operating systems (preferably RHEL8). Maintain routers, switches, and wireless devices. Support and maintain Microsoft SQL Server and MySQL databases. Ensure the stability, security, and efficiency of system operations. Collaborate with IT and business teams to troubleshoot and resolve technical issues. Position Overview We are seeking an experienced Systems Administrator to support the administration, maintenance, troubleshooting, and implementation of enterprise server systems. This individual will help ensure the availability, reliability, and performance of server infrastructure supporting packaged and custom enterprise applications. The ideal candidate brings hands-on server administration experience, a structured approach to troubleshooting and root-cause analysis, strong documentation practices, and the ability to collaborate effectively with technical teams, end users, vendors, and management. Experience supporting an educational institution, academic technology environment, or Learning Management System (LMS) is highly desirable.

Key Responsibilities

Administer, monitor, and maintain enterprise server systems to support reliable day-to-day operations. Inspect server environments and review application logs, system consoles, warnings, and errors to identify and resolve issues proactively. Perform root-cause analysis, develop remediation plans, participate in peer reviews, and test and implement approved solutions. Manage incidents and service requests through established problem and incident management queues. Implement and configure new server systems using documented deployment plans and formal change-control procedures. Coordinate troubleshooting, maintenance, and repair activities with vendors, technical personnel, and internal stakeholders. Create, maintain, and improve technical procedures, system documentation, and operational processes. Recommend improvements to server support services, system reliability, and operational efficiency. Design and plan technical implementations based on business requirements, industry best practices, and vendor recommendations. Provide mentorship, technical guidance, and knowledge-sharing opportunities for technicians and colleagues. Collaborate with multiple departments to coordinate resources, align project requirements, and deliver successful implementations. Provide project status updates at least every two weeks. Maintain professional work habits, meet deadlines, manage competing priorities, and communicate clearly with technical and nontechnical audiences.

Required Qualifications

Demonstrable experience administering, maintaining, and troubleshooting server systems in an enterprise or comparable business environment. Strong troubleshooting, analytical thinking, and root-cause investigation skills. Experience responding to technical incidents, documenting resolutions, and implementing corrective actions. Familiarity with change management, system implementation procedures, and technical documentation. Strong written and verbal communication skills. Ability to collaborate across teams and departments while managing multiple priorities. Customer-service orientation and the ability to explain technical issues and solutions clearly. Current residence within 50 miles of Orlando, Florida.

Preferred Qualifications

Previous experience working in an educational institution, school district, college, or university IT department. Experience supporting Learning Management Systems (LMS) or academic application environments. Experience maintaining server infrastructure supporting enterprise applications. Experience with formal incident management, change control, project reporting, and operational process improvement. Experience mentoring technical staff and coordinating with external vendors. Ideal Candidate The strongest candidate will be a hands-on Systems Administrator who can investigate server issues independently, identify underlying causes, implement documented solutions, maintain reliable infrastructure, and communicate effectively with technical teams and business stakeholders. Candidates with education-sector or LMS experience are especially encouraged to apply. Contract Opportunity: 12-month engagement in the Orlando, Florida area. Applicants must reside within the specified 50-mile radius.

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