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SnapLogic Production Support Engineer

Remote · Ghana Full-time

Hiring: Senior SnapLogic Production Support Engineer (L2/L3) Location: Dallas, TX – 100% Remote Experience: 5+ Years Job Type: Contract About the Opportunity We are looking for a highly skilled Senior SnapLogic Production Support Engineer (L2/L3) to support and optimize business-critical enterprise integration platforms. If you have strong hands-on experience with SnapLogic, enjoy troubleshooting complex integration challenges, and excel in managing critical production incidents, this is an excellent opportunity to work on large-scale enterprise integration environments. Key Responsibilities & Technical Requirements 5+ years of hands-on experience supporting SnapLogic integrations in enterprise production environments. Strong expertise in troubleshooting, debugging, and resolving complex SnapLogic pipeline issues. Deep understanding of pipeline architecture, dependencies, data mappings, expressions, and error-handling mechanisms. Proven experience in L2/L3 production support, incident management, root cause analysis (RCA), and SLA management. Strong knowledge of REST/SOAP APIs, web services, file-based integrations, and messaging frameworks. Experience with log analysis, transaction monitoring, performance optimization, and end-to-end integration tracing. Hands-on knowledge of JSON, XML, SQL, and data transformation. Experience managing production releases, change management, deployment validation, and 24x7 support operations. Ability to collaborate with cross-functional teams to resolve critical production issues and ensure platform stability. Good to Have SnapLogic platform administration experience. ServiceNow and enterprise monitoring tools. Experience supporting large-scale enterprise integration ecosystems. Ability to create technical documentation, support runbooks, and mentor junior engineers. What We Are Looking For Strong hands-on SnapLogic production support expertise. Excellent troubleshooting and analytical skills. Ownership of critical incidents and timely resolution. Ability to work independently in a fast-paced enterprise support environment. Interested candidates can share their updated resumes. Apply Now!

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