We are hiring a Sr Architecture Governance Analyst at BCBST!

Join our Strategy and Architecture team and play a key role in how AI is evaluated, governed, and adopted across the organization. In this role, you will own and evolve AI governance workflows, coordinate complex reviews and approvals, and bring together technology, procurement, compliance, and senior leaders to support effective oversight of AI technologies and AI-enabled solutions. You’ll have the opportunity to strengthen a governance process, connect it with related enterprise functions, and independently identify and drive improvements as AI adoption continues to evolve.

To be successful, you’ll bring strong process management and facilitation skills, a high degree of ownership and accountability, and the ability to coordinate multiple stakeholders through complex workflows. Strong candidates will have broad enterprise technology knowledge, an understanding of AI concepts and technologies, experience engaging senior leadership, and a track record of improving governance or operational processes. Experience with compliance, audit, policy, or regulatory considerations within a large IT organization is preferred.

Note:

• This is a remote, work-from-home position, but the final round of interviews will take place on-site in our Chattanooga, TN office.
• The role is primarily aligned to Eastern Time business hours, approximately 8:00 a.m.–5:00 p.m. ET.
• Limited travel may be required as needed.
• Sponsorship is not available for this role.

Job Responsibilities

• Governance Design & Operating Model - Develops, implements, and continuously improves governance processes, operating models, decision frameworks, supporting tools, standards, and escalation paths for enterprise technology, AI enablement, and vendor evaluation activities.
• Governance Forum Leadership - Organizes and facilitates governance forums, advisory groups, and working sessions by managing intake, agendas, stakeholder participation, decision documentation, and action follow-up.
• Cross-Functional Coordination - Coordinates the review of technology, AI, and vendor-related initiatives across business, architecture, security, privacy, legal, compliance, procurement, and delivery stakeholders to ensure informed and timely decision-making.
• Demand & Roadmap Management - Maintains an integrated view of demand, priorities, dependencies, risks, decisions, and outcomes; translates stakeholder needs into prioritized requirements and process improvements.
• Change Enablement & Adoption - Creates and maintains playbooks, templates, training materials, and communications; promotes adoption of approved processes and capabilities.
• Risk & Performance Oversight - Develops reporting, metrics, and management oversight practices to measure demand, adoption, value, process effectiveness, and risk; supports compliance with enterprise policies and standards.

Job Qualifications

Education

• Bachelor's Degree in a Computer Science related field or equivalent work experience is required. Equivalent years of experience are determined as one year of technical experience for every year of college.

Experience

• 5 years – Experience in enterprise technology, product or program operations, governance, risk, procurement, portfolio management, business analysis, or a related field required.
• 3 years – Experience leading or facilitating cross-functional governance, product, intake, prioritization, vendor review, or technology decision processes required.
• Experience with product management, Agile, governance, risk, procurement, architecture, responsible AI, or technology lifecycle practices preferred.
• Experience performing technology governance and risk management, with demonstrated ability to translate requirements into practical workflows, decisions, and outcomes.

Skills / Certifications

• Demonstrated expertise establishing and improving governance processes that support policy adherence, transparent decisions, and accountable execution.
• Ability to collaborate with cross-functional teams to explain and operationalize technology, AI, procurement, risk, and governance requirements.
• Excellent oral and written communication skills and business acumen to communicate complex technology, AI, procurement, policy, and governance topics to technical and nontechnical audiences.
• Ability to facilitate structured discussions, synthesize diverse input, document decisions, resolve ambiguity, and drive closure without relying on direct authority.
• Ability to manage roadmaps, backlogs, intake queues, action registers, dashboards, and supporting work-management tools.
• Agile mindset and working knowledge of Agile or product management methodologies

Number of Openings Available

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Applying for this job indicates your acknowledgement and understanding of the following statements:

BCBST will recruit, hire, train and promote individuals in all job classifications without regard to race, religion, color, age, sex, national origin, citizenship, pregnancy, veteran status, sexual orientation, physical or mental disability, gender identity, or any other characteristic protected by applicable law.

Further information regarding BCBST's EEO Policies/Notices may be found by reviewing the following page:

BCBST's EEO Policies/Notices

BlueCross BlueShield of Tennessee is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at BlueCross BlueShield of Tennessee via-email, the Internet or any other method without a valid, written Direct Placement Agreement in place for this position from BlueCross BlueShield of Tennessee HR/Talent Acquisition will not be considered. No fee will be paid in the event the applicant is hired by BlueCross BlueShield of Tennessee as a result of the referral or through other means.

Bachelor's degree in computer science or equivalent experience; 5 years in enterprise technology, product, or program operations, governance, risk, procurement, portfolio management, or business analysis; 3 years leading cross-functional governance or technology decision processes; strong process management and facilitation skills.

Key Responsibilities

• developing governance processes
• facilitating governance forums
• coordinating cross-functional reviews

Job Details

• Category: Information Technology
• Seniority: Senior Level
• Commitment: Full Time
• Workplace: Remote — Chattanooga or United States
• Languages: English

About BlueCross BlueShield of Tennessee

Tennessee's largest health benefit plan company, helping Tennesseans find paths to good health since 1945. — Industry: Healthcare