[Accounts Receivable / Remote] - Anywhere in U.S. / $27.45 - $37.98-hr DOE + Bonus Opps / Medical-Dental-Vision-Life-Disability - 90%+ company paid / 401(k) plan with 200% matching up to $15k / PTO / HSA / ESPP-EAP - As a Sr. Collections Specialist, you will: Manage and collect outstanding debts from customers in a timely manner; Utilize various communication channels such as phone and email to contact customers and negotiate payment plans; Analyze customer accounts and develop strategies to resolve delinquent payments; Maintain accurate records of collections activities and update customer information in the database; Provide excellent customer service and address any inquiries or concerns related to payment; Collaborate with other team members to meet collection goals and improve processes; Work independently from the comfort of your own home while adhering to company policies and procedures. Hiring Immediately >> Experience: 5 years required