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Technical Program Manager (Localization Operations)

Remote · Switzerland Full-time

Job description Hiring for a client Job Title: Technical Program Manager (Localization Operations) Location: Remote (Continental US – Any Time Zone) Duration: Temporary Contract (Through End of Year, with strong possibility for extension into 2027) Begin: ASAP Role Overview: We are seeking an experienced Technical Program Manager (TPM) to provide operational coverage across multiple localization channels. This role requires a balance of technical operations and stakeholder leadership. In this role, you will diagnose and resolve systemic workflow issues, while driving cross-functional alignment across technical and global program teams. Key Responsibilities: Operational Coverage & Diagnostics: - Monitor and maintain end-to-end localization pipelines across multiple channels. - Identify root causes of operational disruptions, resolve technical blockers, and restore pipeline flow efficiently. Stakeholder & Decision Leadership: - Manage relationships across cross-functional product, content, and engineering teams. - Lead discussions, reconcile competing priorities, and drive decisive consensus when alignment or disagreements arise. Process Enhancement: - Evaluate existing localization workflows, tool integrations, and automation pathways to optimize throughput and output quality. Program Tracking: - Track channel deliverables, vendor performance metrics, and operational SLAs to ensure seamless execution throughout the contract period. Required Qualifications: Experience: - 5+ years of experience as a Technical Program Manager specializing in global localization programs. Domain Expertise: - Deep knowledge of end-to-end localization workflows, CAT tools, translation management systems (TMS), internationalization (i18n), and automated publishing pipelines. Technical Ops Acumen: - Hands-on experience diagnosing, troubleshooting, and repairing complex localization architecture and operational breaks. Stakeholder Management: - Proven track record of guiding cross-functional decision-making, navigating ambiguity, and resolving technical or operational disagreements across diverse stakeholders. Work Authorization: - Must be based in the continental United States (flexible across any US time zone). Preferred Qualifications: - Prior experience managing enterprise-scale cloud technical content or localization initiatives within tech organizations. - Strong background in process automation and metric-driven operational management. Remote Philadelphia, Pennsylvania, United States Tech Contract All done! Your application has been successfully submitted! Other jobs You've already applied for this job We appreciate your interest in this position. Unfortunately, you have already applied for this job.

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