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Technical Support Engineer Welding

Remote · Australia Full-time

At Fronius, we are driven by innovation, quality, and strong partnerships. For our strategic business segment Welding, we are looking for a dedicated and service-oriented professional to strengthen our network in Vietnam.

In this role, you will act as a key link between Fronius and our local representatives and partners, ensuring outstanding technical support, high-quality service, and strong, lasting relationships.

This is a fully remote, home office-based position, open to candidates located in the Ha Tinh region.

Responsibilities

  • Serve as the first point of contact for all technical and service-related inquiries

  • Provide professional technical support to representatives, partners, and end customers

  • Identify and resolve technical issues efficiently and sustainably

  • Build strong relationships and collaborate closely with Fronius representatives and sales partners

  • Gather valuable market and customer feedback and share insights internally

  • Ensure compliance with Fronius sales and service guidelines, including the strategy of our business segment Welding

  • Support and organize regional events, exhibitions, and trade fairs

  • Plan and deliver training sessions for internal teams and external stakeholders

  • Handle customer inquiries (existing and potential) with a solution-oriented mindset

  • Act as a vital interface between Fronius International GmbH and regional partners

  • Distribute relevant market and product information within the organization

  • Ensure high-quality system offers (OK point quality assurance)

Requirements

  • Technical qualification in a metalworking field such as pipeline construction, steel engineering, machine construction, shipbuilding, etc.

  • Extensive knowledge of MMA, TIG and MIG / MAG welding processes

  • Basic knowledge in robot handling

  • Electrical knowledge would be an advantage

  • Good sales and communication skills as well as a customer-oriented attitude

  • Willingness to travel (national and international)

  • Driving licence for motorcycles

Are you ready for ? Apply online now and become part of the family!

Originally posted on

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